Technical Support and Training Information

Technical Support

If you encounter software issues or have suggestions for software improvements, contact the AVEVA Helpdesk (https://softwaresupport.aveva.com), and register a support incident.

After you register a support incident, we know your identity (from your customer ID) and the details of the incident, we endeavor to fix the software issue or consider the software improvement suggestion as soon as possible, and notify you about the status of the incident.

If you are an accredited user of the AVEVA products, you are entitled to use the AVEVA Helpdesk, for which you should have valid login credentials. For any other queries, contact the nearest AVEVA Regional Support Center (https://www.aveva.com/en/support).

Training Information

For information about product training courses, see the Product Training section of AVEVA's website (https://www.aveva.com/en/training), or contact the nearest AVEVA Regional Support Center (https://www.aveva.com/en/support).