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Dismissing Alarms at Run Time

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  • Last UpdatedDec 16, 2024
  • 2 minute read

When an alarm occurs, the run time operator (or system) can acknowledge the alarm to indicate that they are aware of the alarm. An acknowledged alarm that has returned to a normal value will continue to be displayed if the latching feature has been enabled for the Galaxy. With latching enabled, an acknowledged alarm that has returned to normal condition will be placed in the LATCHED alarm state.

LATCHED alarms can be displayed in the current alarms mode to show that the alarms did occur. Alarms go to the LATCHED state if:

  • You ACK an alarm from UNACK_RTN state.

    Or

  • You return an alarm from ACK state.

To view the LATCHED state, you have to enable the LATCHED state under the global settings. For more information, see the Enabling Latched State topic.

You can dismiss the LATCHED alarms to remove the LATCHED alarms from the current mode of the Alarm Client Control grid. The dismissed LATCHED alarms would be visible in the recent mode of the Alarm Client Control.

To dismiss selected alarms

  1. Select one or more alarms in LATCHED state.

  2. Right-click anywhere on the grid and click Dismiss Selected.

    The Dismiss Comment dialog appears.

  3. If Operations Control connected experience is enabled in the Configurator and application security is configured, an option to authenticate will be available. Select Authenticate.

    AVEVA Identity Manager login page appears.

  4. Authenticate using the registered AVEVA Connect account credentials. For more information refer to the "Authenticate using AVEVA Identity Manager" topic of InTouch HMI help.

  5. Enter the comment if required and select OK.

The selected alarm is removed from the grid.

To dismiss other alarms

  1. Select one or more alarms in LATCHED state.

  2. Right-click anywhere on the grid, point to Dismiss Others, and click one of the following options:

    • Dismiss All to dismiss all alarms in alarm state

    • Dismiss Visible to dismiss all visible alarms

    • Dismiss Selected Groups Groups to dismiss alarms with the same provider names and group names of one or more selected active alarms

    • Dismiss Selected Tags to dismiss alarms with the same provider names, group names, and tag names of one or more selected active alarms

    The Dismiss Comment dialog appears.

  3. If Operations Control connected experience is enabled in the Configurator, an option to authenticate will be available. Select Authenticate.

    AVEVA Identity Manager login page appears.

  4. Authenticate using the registered AVEVA Connect account credentials. For more information refer to the "Authenticate using AVEVA Identity Manager" topic of InTouch HMI help.

  5. Enter the comment if required and select OK.

    The relevant alarms are removed from the grid.