Authenticate to Acknowledge Alarms in Operations Control connected experience

You must authenticate using AVEVA Identity Manager to acknowledge alarms when Operations Control connected experience is enabled in the Configurator and application security is configured. Authentication is required when the Requires ACK Signature check box is selected in the Run-Time Behavior tab of the Edit Animations dialog box of Alarm Client Control and any of the selected alarms falls within the configured priority range.

When you select the Require ACK Signature check box, the acknowledgment comment is prefixed in the updated Alarm Record. If one or more of the selected alarms falls within the configured priority range, the comment is prefixed with "Signed ACK -" indicating that it is a signed acknowledgment. Otherwise, it is prefixed with "Std ACK -" indicating that it is a standard acknowledgment.

Note: If the selected alarms do not require a signature, then the Ack Alarms dialog box displays the Comment box. You can enter a comment before acknowledging the alarm.

Authenticate using AVEVA Identity Manager to acknowledge alarms in Operations Control connected experience

1. Select one or more alarms in the alarm state.

2. Right-click the Alarm Control grid and click Ack Selected.

   If the Require ACK Signature check box is selected in the Run-Time Behavior tab of the Edit Animations dialog box, the Authenticate to acknowledge an alarm dialog box appears.

3. Select Authenticate.

   AVEVA Identity Manager login page appears.

4. Authenticate using the registered CONNECT account credentials. For more information refer to the "Authenticate using AVEVA Identity Manager" topic of InTouch HMI help.

5. Once authenticated, the Ack an alarm dialog box appears. Enter the comments in the Comments box if required and select OK.