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3DVis Cloud Streaming Service

June

  • Last UpdatedJun 17, 2026
  • 2 minute read

This section includes information on enhancements, resolved issues, and known issues in version 1.21.0.

Enhancements

  • Improved session startup stability for North Europe customers: Improved reliability of session startup for customers in the North Europe region.

  • Upgraded to latest Engage 3D Viewer: Upgraded to the latest Engage 3D Viewer, which includes:

    • New Compass control, "Zoom To" button, and Dome effects

    • New keyboard shortcuts

    • Ability to measure thickness and diameter

  • Security and diagnostic improvements: Added behind-the-scenes enhancements to improve security and diagnostics.

Resolved issues

Defect ID

Description

4643832

Fixed an issue where the Zoom to API did not turn on the Undo button.

4651468

Fixed an issue where elements could not be selected after using the Select Parent and Hide/Isolate options.

4656568

Fixed a critical error that occurred when drawing a measurement line, resetting, and restoring using the SetViewState API.

4654739

Fixed an issue where elements could not be selected after using the Select Parent and Unselect All options.

4656623

Fixed an issue where hidden elements were not returned in the GetViewState API response in certain scenarios.

4648749

Fixed performance issues that were observed in a few Cloud APIs.

4651387

Fixed an issue where the 'Zoom to' highlight did not work for elements with special characters.

4692185

Fixed an issue where the Reset Translucent icon was not included in the toolbar at resolutions below 780.

4698173

Fixed an issue where highlights disappeared and a critical error occurred when selecting the Select Parent option.

4702877

Fixed an issue where the SetMaterial API did not work in the X-ray view.

4702717

Fixed an issue where a critical error occurred when selecting the Select Parent option after clipping.

4720574

Fixed an issue where empty tag notifications appeared when highlighting elements in the isolate mode using APIs.

4760191

Fixed an issue where the application froze while running the SetViewState API request to highlight 20,000 tags in a JSM model.

4768933

Fixed an issue where materials were not restored correctly when using the SetViewState API.

Known issues

Defect ID

Description

4855552

The Orbit tool does not rotate around the selected element.

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