Start Log Viewer

The Logger and Log Viewer utilities are automatically installed on any computer when you install a Logger enabled component.

Caution: Do not disable the Logger service at any time.

The Logger is a background process that stores messages in the system log file. You can manually start the Logger or configure it to start automatically.

• Automatic means the Logger starts when the computer starts.

• Manual means you must start the Logger from the System Services utility in the Windows Control Panel.

You can also customize which messages you want to log with the Log Flag Editor. For more information, see Log Flag Editor.

Note: Always check logged messages before calling technical support.

You use the Log Viewer to view messages sent to the Logger. You can customize the format of this utility. For more information about customizing the Log Viewer, see Configuring the Log Viewer

Start Log Viewer (system management method)

1. Select Start, navigate to AVEVA.

2. Select Operations Control Management Console.

   The Operations Control Management Console appears with the Log Viewer listed in the left pane.

3. Double-click Log Viewer to expand its groups. The Local group is listed beneath the Default Group.

Executable method

4. Navigate to C:\Program Files (x86)\Common Files\ArchestrA.

5. Right-click aaLogViewer.exe, and then select Run as Administrator. Alternatively, double-click aaLogViewer.exe.

   The User Account Control dialog box appears.

6. Select Yes.

   The Log Viewer window appears

During installation, users are added by default to the aaLoggerProcess group. To perform operations like configuring, setting Log Flags, and purging, you need to be an administrator or member of aaLoggerManagement group.

If a user is not a part of the aaLoggerManagement group, they must be manually added it.

Add user to aaLoggerManagement group

7. Open the Run dialog and type lusrmgr.msc, and select OK.

8. Under Groups, select aaLoggerManagement group.

9. Double-click on the aaLoggerManagement group.

   

10. Add the user as a member and select Add.