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Operations Control Logger

Troubleshoot problems

  • Last UpdatedJul 01, 2024
  • 1 minute read

The Log Viewer is a diagnostic tool that you can use to gather information about potential issues in your ArchestrA-enabled program. By examining logged messages, you can determine whether all processes are functioning correctly.

  • Error messages are highlighted in red, indicating malfunctioning processes.

  • Warning messages appear in yellow, indicating major system events.

Troubleshoot problems using Log Viewer

  1. Gather as much information about the process that is malfunctioning.

    For example, if you attempted to deploy an object in the IDE and a message was shown stating the deployment was not completed.

  2. Note the function you attempted and the message you received.

  3. Open Log Viewer.

  4. Select the node your product is located on.

  5. Look for red and yellow messages.

    Note: Use the information you collected about the failed process to search for clues in the logged messages.

  6. Find or filter data. Do any of the following:

    • On the View menu, select Find to single out messages by message text or other category of data.

    • On the View menu, select Filter to reduce the number of shown messages based on message, time range, or terminal session criteria.

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