Identify a custom range

Selecting the Custom range... option opens the Custom Time Range window. There you can set custom parameters for the time frame from which buffering messages may be displayed.

1. In the Custom Time Range window, identify the format for the range of time you are specifying by selecting either Relative time or Specific time.

   • Relative time: Relative time specifies the number of minutes, hours, days, weeks or years ago that a buffering message was published. Example:

     From: *(Now)
     To: *-15m(15 minutes before Now)

   • The order in which you enter the Relative time makes no difference.

   • Specific time: Specific time specifies the exact date and time that a message was published. Example:

     From: 2/13/2020 3:15:21 PM
     To: 2/14/2020 8:25:36 AM

   • <example From, example To>

2. In the From field, enter the earliest time from which you want to see buffering messages. Use the appropriate format for the Relative time or Specific time you are specifying.

3. In the To field, enter the latest time from which you want to see buffering messages. Use the appropriate time format.

4. Click OK.