Unable to open synchronization file

Message

27-Jun-08 17:27:17 PI Eight Track 1 1> Error 5: Unable to create file '\\georgiaking\GeorgiaKingStorage\UnIntFailover\\PIEightTrack_eight_1.dat' Verify that interface has read/write/create access on file server machine. Initializing UniInt library failed Stopping Interface

Cause

This message will be seen when the interface is unable to create a new failover synchronization file at startup. The creation of the file only takes place the first time either copy of the interface is started and the file does not exist. The error number most commonly seen is error number 5. Error number 5 is an "access denied" error and is likely the result of a permissions problem.

Resolution

Ensure the account the interface is running under has read and write permissions for the folder. The "log on as" property of the Windows service may need to be set to an account that has permissions for the folder.