InTouch HMI resolved issues

Defect ID

SR/Case Number

Description

1521821

960113182

InTouch HMI allocated View.exe to individual CPU cores in a Remote Desktop Services (RDS) environment.

4037951

960637314

The snapshot approach for the alarm list could not retrieve alarms when querying the Alarm Hot Backup Pair.

4074215

960610836

The managed InTouch application was temporarily not responsive when the GR node was shutdown.

4316494

962613740

After minimizing and then maximizing the WindowMaker window, focus within the application was lost. The Enter key did not activate the selected object, and the application became unresponsive during minimize operations.

4370864

962641284

After migrating a Galaxy from System Platform 2014, the OCMC frequently logged the error "Column does not exist".

4379938

962644999

When Network Application Development (NAD) was enabled, UDTs were missing on a French Operating System.

4384789

962651595

An error was encountered when writing timestamps with a non-zero third millisecond digit in the SQL DataGrid Application.

4413338

962651493

At runtime, frame windows with InteractionMode set to None did not behave correctly during touch interactions.

4416282

962651617

When switching language, Value Display with Truth Table did not display properly in frame windows.

4429632

962678524

An issue occurred while data was written from the InTouch Web Client, during which warnings related to aaServicesMXDataService were observed.

4429717

962691563

A single click in the UDT property dropdown area selected the first item in the list.

4437562

962667642

Domain accounts were not granted the expected permissions when logging into the InTouch application. Upon login, the user access level remained at 0.

4439606

962684788

After migrating a Galaxy from System Platform 2020 R2 to System Platform 2023 R2 SP1 P03 or System Platform 2023 R2 SP1 P04, security-controlled popup animations did not update correctly, and graphic custom properties were not consistently refreshed.

4443292

962670414

After hotfix 4349946 was installed, the Alarm Client Control for InTouch HMI and OMI was corrupted, which caused the application to stop responding.

4459708

962702121

After upgrading from InTouch HMI 2023 R2 SP1 P02 to InTouch HMI 2023 R2 SP1 P03 or System Platform 2023 R2 SP1 P04, some UDT instance properties were incorrect.

4497297

962703741

The Alarm Client Control displayed alarm timestamps in PST when the client time zone was set to Perth (+08:00) until an alarm entry was selected, after which the timestamps were corrected to Perth time.

4513808

962727458

Alarm Client Control was unresponsive when the All System Alarms filter was applied.

4518705

962729521

WindowViewer became stuck on exit when WWControl(InfoAppTitle("View"),"Close"); was called.

4519748

962706218

After migrating the application from InTouch HMI 2020 R2 SP1 to InTouch HMI 2023 R2 SP1 P03, an error stating "WM /Unknown opcode in OperandProcessDbNames0: 0, pPExp:800702BD" occurred when the application was launched.

4528677

962722274

The InTouch application stopped responding intermittently during alarm acknowledgment in InTouch HMI 2023 R2 SP1 P01 or later.

4542543

962740639

In InTouch HMI 2023 R2 SP1 P03 or System Platform 2023 R2 SP1 P04, when Network Application Development (NAD) was temporarily set to None and later enabled, the Local Working Directory was reset to the default path instead of retaining the previously saved custom path.

4545254

962697134

LGH files larger than 2 GB failed to display historical data in Trend controls and caused high CPU usage.

4548076

962714694

InTouch Web did not display graphics correctly when Owning Object was configured on a UDT in a managed InTouch application.

4552217

962748012

In InTouch HMI 2020 R2 SP1 or later, CPU usage for view.exe increased to nearly 100% after approximately 20 minutes when viewing a screen with the Trend Client Control.

4562175

962746550

In System Platform 2023 R2 SP1 P04, leading zeros were removed from the String Custom Property.

4641780

962705600

After migrating the project from version InTouch HMI 2014 R2 SP1 to InTouch HMI 2023 R2 SP1 P02 or later, the alarm filter syntax was not interpreted the same way as in version InTouch HMI 2014 R2 SP1.

4642598

962759453

The input-enabled textbox used to modify a value was always shown on the primary screen, even when the popup graphic displaying the value was on another screen. This issue occurred with all input-enabled text fields.

4652375

962754809

After upgrading to System Platform 2023 R2 SP1 P04, the ShowGraphic() function did not work on OMI MapApp.

4665314

962749965

Trend Pen, when hosted in InTouch Web Client, did not retrieve the historical data from LGH files.

4680522

962740017

After configuring User Authentication and using the Sign Out button to close the session, the lock on free access to the InTouch Web Client still persisted, preventing access from another session.

4683144

962752725

Selecting a row in the DataGrid cleared the displayed data when a custom property was configured for the Selected Row property.

4692757

962786588

After migrating to System Platform 2023 R2 SP1 P04, MapApp using offline maps with an XYZ source stopped working when any XYZ source was defined.

4730773

962706218

After migrating a managed InTouch application from System Platform 2017 to System Platform 2023 R2 SP1 P03, the InTouch script counts were displayed incorrectly.

4748053

962815899

A new public property on the Alarm Viewer control was exposed to provide percent complete information.

4760099

962817719

Error messages in Chinese were logged from the SymbolProvider component.

4766947

962823074

The Industrial Graphic object using exponential notation displayed values with incorrect rounding when the values were greater than tens.

4769057

962805437

When navigating around and then opening Cross Reference, a "Not enough memory for window" error message appeared in the OCMC.

4776916

962824357

The View stopped responding when a user logged in with the login window.

4780397

962817049

Strange behavior occurred when deploying the InTouch application with "override WindowViewer default configuration".

4786454

962828457

After upgrading the application from InTouch HMI 2020 to InTouch HMI 2023 R2 SP1 P04, the GetEUDesc() functionality to retrieve the engineering unit description did not work.

4793706

962834358

The Trend Pen graphic either failed to plot the trend or took a very long time to plot the trend.

4827767

962848713

In System Platform 2023 R2 SP1 P04 Chinese version, a normal application of Purge/Archive and Activate displayed the error: "User has no permission to run alarm Purge/Archive as a Windows service."

4828672

962834982

After migrating the Galaxy from version System Platform 2014 to System Platform 2023 R2 P01, owning object function did not work correctly for grouped objects.

4832577

962849130

The presence of a frame window caused smart symbol template corruption.

4847688

962854828

After installing hotfix 4779989 on a Japanese machine, WindowMaker stopped responding.

4878558

962859511

After migrating the InTouch application to the new version, when loading QuickFunctions with larger scripts into the WindowMaker editor, InTouch WindowMaker became unresponsive.

4889918

962874271

When a trend popup was opened, the View.exe (WindowViewer) process consumed a significant number of USER and GDI handles . When these popups were closed using HideSelf(), the handles were not released, causing the handle count to reach the Windows USER/GDI limit.

4908656

962879544

WindowViewer toolbar was positioned incorrectly after RDP disconnect/reconnect with AlwaysMaximize=1.

4910346

962859868

After migrating the InTouch application from System Platform 2020 R2 SP1 to System Platform 2023 R2 SP1 P04, copying (or duplicating) and pasting an Industrial Graphics Numeric Display within the same window caused the object to become smaller.

4910367

962877576

When historical alarms were queried from SQL server, alarms that had an alarm duration without milliseconds displayed '00:' in the Alarm Client Control.

4913073

962867008

The .exe created by the InTouch Application Publisher utility, when executed, caused the InTouch Application Expander to stop responding and required manual closure.

4939438

962892328

An alarm was triggered from the object and a record for UNACK_ALM was created in the WWALMDB Alarm Details table. However, when the alarm was acknowledged and returned to a normal state, the ACK_ALM and ACK_RTN records were not created in the Alarm Details.

4571993 / 4400295 / 4503020

960642628

When notifying clients, WindowMaker was not able to update the appchng.fsm file once the file existed. Network Application Development (NAD) clients were not notified.

4852329/4788355

962827617

After migrating from System Platform 2017 to System Platform 2023, there was a different background appearance between WindowViewer and the InTouch Web Client.