Understand common issue scenarios and possible solutions

When I try to add a device twin, an error occurs.

You may have already added a device twin with the same name. Try giving the device twin another name.

When I try to upload a project configuration file, an error occurs.

You may be trying to upload an invalid file format or corrupted project configuration file. Ensure that the file type is correct and the integrity of the file has not been corrupted.

You may be trying to upload an extraordinarily large project configuration file (over 30mb in size).

You may have selected an old or unsupported module version number.

When I configure my device twin for deployment, validation errors occur.

You must ensure that the data you enter is valid.

I am unable to pair a device twin with an edge device when they each run on two different operating systems.

You must only attempt to pair a Linux device twin with a Linux edge device, etc.

I cannot execute commands in Powershell.

You must ensure that you run Powershell and Powershell ISE with administrator privileges.

When I execute commands in Powershell, errors occur.

You must ensure that you are running the 64-bit version of Powershell.

My module is not running.

In rare instances, your module may not start running due to a docker issue.

To restart a module, execute the following:

iotedge restart <module name>

I am unable to access the AVEVA Edge Management web portal.

Clear your browser cache and try again.

After rebooting my Microsoft Windows edge device, my device is no longer paired.

Re-pair your edge device with your device twin.