Remove a PI to CONNECT Agent

You remove a PI to CONNECT Agent by first uninstalling it from the host machine and then the portal. There are two parts to removing an agent:

• Uninstall the agent from the host machine

• Remove the agent listing in CONNECT data services

Uninstall the PI to CONNECT Agent on the host machine

To remove the PI to CONNECT Agent application from a host machine, uninstall it from the Apps & features window and then follow the prompts in the PI to CONNECT Agent window.

1. Select Windows Start, then select Settings > Apps > Apps & features.

2. In the Apps & features window, select PI to CONNECT Agent in the list of installed apps.

3. Select Uninstall twice, then select Yes in the User Account Control window.

4. In the PI to CONNECT Agent (Administrator) window, select the Uninstall option, then select Next.

5. Select the Unregister agent from CONNECT option, then select Next.

   The agent's associated client and connection information is also removed from CONNECT data services during the uninstall process.

6. Select the user account to use to log on, then close the browser window.

7. In the PI to CONNECT Agent window, select Uninstall, then select Close.

   The PI to CONNECT Agent application is uninstalled on the host machine.

Remove the PI to CONNECT Agent on the portal

If the agent was uninstalled without the Unregister agent from CONNECT option, you also need to remove the agent from the portal.

8. In the left pane, select Data Collection > PI Agents.

9. Select PI to CONNECT Agents from the agents dropdown selector.

10. Select an agent in the list.

11. In the agent details pane, select More Options > Remove Agent.

12. In the Remove Agent window, select Remove.

    The agent is removed in the portal.