Troubleshoot missing Data Archive configuration

If a PI to CONNECT Agent's status appears as No Data Archive Configured in the PI to CONNECT Agent window, you may be missing a PI mapping from your Data Archive server to your agent service account. You can correct this issue in the PI to CONNECT Agent Configuration Utility.

Note: There may be different reasons why the No Data Archive Configured status appears under Data Archive Connection Status in the PI to CONNECT Agent Configuration Utility. This topic addresses troubleshooting due to a missing PI mapping.

To add a missing Data Archive mapping:

1. Open the PI to CONNECT Agent Configuration Utility and connect to the portal.

2. After successful authentication, select the Data Archive tab, then select the pencil icon under PI Mapping.

   The Configure Mapping dialog box opens.

3. Under the Identity list, select the identity, group or user for the PI mapping.

4. Select Create.

   The PI mapping is created for the selected identity, group, or user.

5. Select Close to exit out of the Configure Mapping dialog box.

6. To remove the server and return to the first screen of the PI to CONNECT Agent Configuration Utility, select Remove Server, then select Yes.

7. Add the Data Archive server back to the configuration. See Run the PI to CONNECT Agent Configuration Utility for more information.

8. After the Data Archive has been successfully added, select Save to save the newly added server configuration.