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PI to CONNECT Agent

Troubleshoot client Id and secret

  • Last UpdatedMar 17, 2025
  • 1 minute read

If there is a problem with a PI to CONNECT Agent's client Id and secret, a client Id and secret can be reapplied or a new client Id and secret can be applied through the service start parameters.

  1. On the computer where the agent is installed, open the Microsoft Management Console (MMC) snap-in for Services.

    Tip: Enter services.msc in Windows search to locate the application.

  2. In the Services window, right-click on the PI to CONNECT Agent service and select Stop

  3. Right-click on the PI to CONNECT Agent service and select Properties.

  4. In the Start parameters field, add the following, substituting your client ID and secret:

    -CLIENTID:guid -CLIENTSECRET:secret

  5. Select Start from the properties dialog.

  6. Select OK.

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