Troubleshoot client Id and secret
- Last UpdatedMar 17, 2025
- 1 minute read
- CONNECT
- PI to CONNECT Agent
- Agents
- PI Server
If there is a problem with a PI to CONNECT Agent's client Id and secret, a client Id and secret can be reapplied or a new client Id and secret can be applied through the service start parameters.
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On the computer where the agent is installed, open the Microsoft Management Console (MMC) snap-in for Services.
Tip: Enter in Windows search to locate the application.
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In the Services window, right-click on the PI to CONNECT Agent service and select Stop
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Right-click on the PI to CONNECT Agent service and select Properties.
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In the Start parameters field, add the following, substituting your client ID and secret:
-CLIENTID:guid -CLIENTSECRET:secret
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Select Start from the properties dialog.
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Select OK.