Troubleshoot failed AF indexing

Immediately after PI to CONNECT Agent registration, AF indexing is initiated and must finish successfully before a new transfer can be defined. The progress of AF indexing is displayed next to AF Server Index Progress on the Agent Overview pane, as shown in the image below.

If the "AF Indexing Failed!" message appears, follow these steps to reinitiate AF indexing:

1. Navigate to the cache files on the local PC where the agent runs: C:\ProgramData\OSIsoft\PIToOCS\Cache.

2. Delete the Cache folder.

3. Reboot the host machine that the PI to CONNECT Agent runs on (recommended) or stop/restart the PI to CONNECT service.

   Note: It is possible for an agent to complete and indicate that indexing has completed, but still need to re-index. Additionally, there may be times when an agent appears to be working, but you are unable to create a transfer. In both cases, CONNECT data services advises to restart the PI to CONNECT Agent to initiate AF indexing.