Update SMTP settings for the email delivery channel

You need to configure the email delivery channel to be able to receive email notifications. This must be done once for each PI AF server.

1. To start PI System Explorer, click Start > Programs > PI System > PI System Explorer.

2. Click on the PI System Explorer toolbar, or click File > Server Properties.

3. Click the Plug-Ins tab.

4. Scroll down to the Delivery Channel Plug-Ins section, then right-click Email and select Settings.

5. In the Email Delivery Channel Configuration window, change the following parameters as needed:

   • SMTP Server: The fully-qualified domain name of the machine running the SMTP server.

   • Port: The listener port of the SMTP Server.

   • Authentication options: Options for a primary SMTP server authentication. See Configure authentication for SMTP server connection.

   • Use TLS: Option to enable Transport Layer Security (TLS) encryption for the primary server

   • Backup SMTP Server: The fully-qualified domain name of the machine running the backup SMTP Server.

   • Port: The listener port of the backup SMTP Server.

   • Authentication options: Options for a secondary SMTP server authentication.

   • Use TLS: Option to enable Transport Layer Security (TLS) encryption for the secondary server

   • Sender Email: The email address from which notification messages will be sent.

   • Allow contacts to set sender email: Specifies whether individual contacts can change the email address from which their notification emails are sent.

   • Send Timeout: Time allowed for sent emails to be received by the primary SMTP server before failover to the backup SMTP server occurs.

   • Backup Fail Back Time: During failover, specifies how long the backup SMTP server sends email before attempting to fail back to the primary server.