Understand subscriptions in notification rules

You can configure alerts to be sent to subscribers when a notification rule is triggered. A subscriber is an individual entity or group of entities who can receive notification messages by subscribing to notification rules.

To see the Contacts and Subscriptions panes on PI System Explorer, navigate to the Notification Rules tab for a selected element, and then click View/Edit Subscriptions in the Subscriptions pane.

To add a subscriber from the Notifications Rules tab of PI System Explorer, simply drag and drop a contact from the Contacts pane to the Subscriptions pane.

Note: To unsubscribe a contact, right-click on the contact and select Unsubscribe.

When you install PI AF, information from Active Directory (AD) is imported and individual contacts are automatically created in Contacts. For more information, see Configure Active Directory access for contacts. If a user does not have an AD account, you can create a custom contact.

Subscriptions pane

When a contact is added to the Subscriptions pane, the following details are included for the contact:

• Name

  The name of the contact.

• Configuration

  The default, inherited, or custom delivery format for this subscriber.

• Notify Option

  The notify option may be one of:

  • Event start and end. You can receive a notification when an event frame matching the notification rule is created or closed.

    • Event start.

    • Event end. You can receive a notification only when an event frame is closed.

Contacts pane

Subscribers may be configured from these types of contacts on the Contacts pane:

• Individual contact

• Escalation teams

• Groups

• Delivery endpoints

Use Contacts Search to find individual contacts to include in a group or escalation team, or subscribe to a notification rule. You may use wildcards to expand your name searches; this will search both first and last names. For example, searching for "A*" will list both "Adam Smith" and "John Adams".

Note: The search results show the display name as configured in Active Directory.

For more information on configuring contacts using the Contacts plug-in, see Understand the Contacts plug-in.

Training video

For information on how to configure subscribers, watch this video:

Setup Contacts, Delivery Endpoints, Groups, & Escalation Teams for Notifications[2016 R2]