Invite a tenant

After creating a new community, you can invite other CONNECT data services tenants to participate in the community.

Prerequisites

• You must be assigned a user role with community administration permissions.

• You must have the email address for a user assigned community administration permissions from the tenant that you are inviting to the community.

Step 1: Invite a tenant to the community

To invite another tenant to the community:

1. In the left pane, select Data Management > Communities.

2. Select the community you want to invite another tenant to and choose Community Details.

3. On the Tenants tab, select Invite Tenant.

4. Enter the email address for a community administrator from the invited tenant. Then select Invite.

   An email is sent to the community administrator.

Step 2: Wait for invited tenant to accept invitation

After you invite another tenant, wait for its community administrator to accept the email invitation. To monitor whether the invitation is accepted, select the Invitations tab and view the invitation recipient for a status of Invitation Accepted. You may need to refresh the page to see an updated status.

Invitations are valid for 14 days before they expire. If the invitation is not accepted within that time, you must resend the invitation. You must also resend the invitation if the invited tenant does not receive the initial email.

Step 3: Confirm the invitation

To confirm an invitation:

5. In the left pane, select Data Management > Communities.

6. On the Communities overview page, select the community that you have invited another tenant to and choose Community Details.

7. On the Community Details page, select the Invitations tab.

8. Select an invitation with a status of Pending Confirmation.

9. On the Invitation Details pane, select Confirm Tenant.

   Important! When prompted for confirmation, review that the expected tenant is joining before you select Confirm Tenant.

   The invitee's tenant is now part of the community.