Logs

The CONNECT data services logs contain troubleshooting information, including messages about tenant-related activity, errors, and system messages. By default, logs report on activities that occurred within the past month. Logs are purged after 90 days.

To download a tenant log in a .csv file:

1. In the left pane, select Support > Logs.

2. (Optional) To view logs by namespace, select the Namespace option.

3. (Optional) To filter logs, complete the following fields, and then select Apply Filters:

   • Start – Enter the start date and time of messages to include.

   • End – Enter the end date and time of messages to include.

   • Severity – Select the severity of messages to include.

   • Source – Select the sources of messages to include.

4. To download the logs, select Download Logs.

   The .csv log file is downloaded to your computer.