Get started with remote operations monitoring
- Last UpdatedApr 22, 2024
- 5 minute read
CONNECT data services makes it possible to monitor remote assets in real time. The immediate access to data about the status of assets gives you the ability to anticipate problems and proactively perform preventative maintenance.
For example, a fleet manager of a mining truck dealer sells trucks to companies worldwide. The company provides monitoring and maintenance services to its customers. With remote monitoring, they review the status of the trucks each day, identify trucks with problems, use the data collected on different measurements to identify possible causes, review the history of these measurements over time, and share the information with colleagues in the field who can follow up on the problem.
The following procedure describes how to use the portal to monitor assets and quickly identify problems. The screen captures are taken from the scenario described in the example above.
To use the portal to monitor assets and identify problems:
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From the left pane, select Visualization > Asset Explorer.
The asset explorer displays the available assets. In this example, it provides an overview of the health of the fleet of trucks.
Tip: Select the
or 
icons in the toolbar to toggle between the card and table views of the assets.
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Verify that the Assets/Asset Type selector is set to Assets.
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To identify any assets with a problematic status, select the Metadata filters icon
, and then select the checkbox for the status to review.
Each asset is identified with one of the following statuses:
Icon
Status
Good
Warning
Bad
Unknown
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Select an asset to open the Asset Details pane.
The Asset Details pane provides metadata and property data on the asset that you can use to determine the cause of any problems. The Metadata tab displays metadata associated with the asset.
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Select the Properties tab.
The Asset Details pane displays the following:
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Data associated with the asset. These values are updated in real time.
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A trend of the selected measurements.
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Select one or more of the properties that might be the cause for the warning.
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Review the history of the selected properties in the trend to see if the data suggests you have identified a potential cause.
By default, the trend shows the property data for the last 8-hour period. Use the navigational arrows on the Time picker to pick another time-range option or specify a custom time range.
Time picker
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To see the details of these properties, select the View full trend icon
to see the Trend page.
The Trend page shows the properties for the same time range shown in the Details pane of the Asset Editor.
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(Optional) Select the
icon to change the view.
Note: The legend table shows the legend for each trace, the last value, minimum, maximum, and average values in the displayed time range.
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(Optional) If the error did not occur in the time range currently in view, select Step backward
or Step forward 
to move the time range backward or forward.
Note: The trace will move in increments of time that are displayed in the trend. If the trend displays the last 12 hours, use the step backward arrow in the Time picker to show the previous 12-hour period. If it displays the last 30 days, the step forward arrow shows the next 30-day period.
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Select a trace to select it for further analysis.
The trace is highlighted, and two cursors automatically mark the minimum and maximum values for the displayed time range.
Select + above the trace to lock the cursor in place. The + turns into an x. Select the x to unlock the cursor.
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To add other cursors at data points of interest, select + above the trace to lock the cursor in place.
Note: When two cursors are locked, the legend table displays summary calculations for the values between the two cursors.
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Select the Share Trending Session icon
in the menu bar to copy the URL of the workspace.
Share this link to give others the same view of the trend that they can then use to troubleshoot problems.