InTouch HMI 2023 release notes

Issue ID

Description

1928318

When the Supertag instances are created by importing from a .CSV file, the imported Supertags are not displayed in the Supertags pane of the WindowMaker.

Workaround: The Supertag instances created by importing from a .CSV file can be viewed in the tag dictionary.

1826926

When a window containing a symbol with an embedded MapApp widget is viewed in WindowViewer, the MapApp does not load.

Workaround: To view the embedded MapApp widget upon fast switching to WindowViewer:

3. Navigate to C:\Windows\System32\.

4. Locate the file 'dbghelp.dll'. Copy the file and paste it to C:\Program Files (x86)\Common Files\ArchestrA\.

5. Setup the below registry in windows. [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ArchestrA\WebApplications\Default\SuiteLink]

   "V2Server"=dword:00000001

   "V3Server"=dword:00000001

1765301

When an existing Custom Client Control or Web Widget is overwritten to the Cloud, the latest version is not available for other users.

Workaround: To overwrite an existing Custom Client Control or Web Widget to the Cloud, restart the WindowMaker and delete the existing client control or Web Widget in the source repository. This allows successful upload/download of the the client control.

Similarly, restart the WindowMaker to retrieve the latest Custom Client Control or Web Widget.

TFS-1351507

Language switching is not supported for the Carousel Widget in runtime.

TFS-1369183

A Carousel Widget containing the Web Browser Widget, QR Code Scanner Widget, Trend Client Control, Alarm Client Control or SQL Data Grid Control will not display correctly in WindowViewer, as default browser security options prevent cross-origin requests.

TFS-1372178

Carousel widgets in a managed application migrated from InTouch 2020 to InTouch 2020 R2, do not contain the latest properties.

Workaround: On migrating a Galaxy from InTouch 2020 to InTouch 2020 R2, run the IDE as an Administrator atleast once, to allow loading the latest InTouch 2020 R2 carousel widget properties.

TFS-1371799

When an InTouch 2020 application (.aapkg) is exported and imported to InTouch 2020 R2, then the default namespace for a tag reference within a Carousel widget is not resolved in runtime.

Workaround: Open the graphic containing the Carousel widget. Edit any property and save the graphic. The tag reference is resolved, and the graphic is displayed in runtime.

TFS-1374896

After a graphic/toolset is created, the letter case of the graphic name cannot be changed in WindowMaker. For example: INTOUCH cannot be changed to InTouch.

Workaround: Rename the graphic to a temporary name. Rename the graphic again with the correct letter case. For example: Rename INTOUCH to ChangeName and then rename to InTouch.

TFS-1377672

Connecting many clients to a busy OPC UA server may cause various warnings and errors to be logged from the InTouch OPCUA Host process. Warning messages are for information purposes only and do not indicate any loss in functionality. Error message indicate that the operation was aborted.

Workaround: It is recommended that client connections to the server be planned and monitored, so not to burden the server and cause connection failures.

Defect ID

SR Number

Description

IMS-1464013

960085476

Trend pen did not plot the graph continuously when values with Quality Details was bad.

IMS-1489368

IMS-1513734

960099638

960111953

When a non-administrator user closes the WindowViewer in the RDP session, an error was logged in Event Viewer.

IMS-1515320

960106780

Upon exporting the Hist Data with invalid or no dates in the historical data, some users noticed that the Date and Time columns were missing.

IMS-1517809

960105179

The script editor failed to align to the screen and render correctly when used in dual screen mode.

IMS-1521821

960113182

The InTouch HMI application running in a RDS environment allocated more cores than required, causing an instability in the application.

IMS-1540602

IMS-1687124

960097549

Post upgrade to InTouch HMI 2020 R2, when a choice of Symbol Wizard embedded to the object was not used, the system gave an object-level warning message - Could not resolve reference: <Reference>

IMS-1554949

960117750

The Alarm Manager stopped responding when queries with long syntax were executed.

IMS-1573686

960119170

When the InTouch HMI application was configured with OS-User security settings with Smart card authentication enabled, the smart card login failed at run time.

IMS-1575580

960119547

In the Application Script, the syntax validation highlighted errors even for correct syntax.

IMS-1576918

960113571

The Store and Forward folder was getting locked by the Historian storage when running an RDS session of the InTouch application configured with Historian.

IMS-1593973

960122249

In a German installation of InTouch HMI, the dialog boxes for Historical Logging Properties and Enable Storage to Historian did not contain the options "Log Alarms and Events" and "Alarm Query".

IMS-1594043

960121987

When an InTouchViewApp symbol was embedded into an InTouch window with the Show Hierarchical Name option selected in the Galaxy Browser, and the window was closed and reopened, the Custom Properties window displayed incorrect window names.

IMS-1606290

960122254

In InTouch HMI 2020, some users noticed that clicking the button configured to launch a popup window, displayed the popup window behind the main window.

IMS-1607624

960125327

The InTouch HMI application, configured with storage of Historical logging to Historian, did not send initial tag data to the Historian until the tag value is changed.

IMS-1611494

960126565

When an InTouch window was opened from Industrial Graphic using the ShowGraphic script, the Window did not adhere to the location details such as WindowRelativePosition/WindowLocation parameters

IMS-1626752

960128958

The Smart card authentication did not function correctly if the smart card was inserted and removed prior to logging into the InTouch HMI application.

IMS-1630068

960128286

The width of the SQL Bind List was too small making it difficult to read.

IMS-1634067

960125914

During the Graphic template import, if an older version of the graphic template did not contain a wizard and the graphic template was nested in the imported object, the wizard properties are reset to default.

IMS-1637341

960129136

While printing windows of the demo application , WindowMaker stopped responding and displayed an error "ucrtbase.dll".

IMS-1638382

960129431

Closing two dialog boxes in a sequence caused the WindowViewer to stop responding.

IMS-1642730

960125152

In the French version of InTouch HMI application, when a graphic was configured with a User Input animation with float data, the decimal values were not displayed correctly in Web Client.

IMS-1653438

960133290

When an alarm client control was set with a filter and embedded on an InTouch window, at runtime, the first set filter was not applied.

IMS-1660249

960135298

Post-upgrade to InTouch HMI 2020 r2 sp1, the VLC ActiveX plugin stops responding on when used or accessed in scripts.

IMS-1663158

960136322

For German version of the Intouch HMI application, the WindowMaker stopped responding while printing the windows of the Demo application.

IMS-1665662

960124052

When the WindowViewer was configured to run as a service, the historical logging of a Managed Application set to Store Logfile in specific shared directory did not work properly, with only intermittent logging.

IMS-1673267

960131605

A new tag created in a remote session of WindowMaker was automatically deleted when the WindowMaker was closed and reopened.

IMS-1676835

960134707

When the Alarm Client Control in configured in Historical mode was embedded into a symbol, the "TotalRowCount" property did not display accurate values.

IMS-1677721

960138763

When a Condition Script or a Data Change Script was imported into an application with an existing script name, a duplicate script was created with the same name, without displaying a warning.

IMS-1683872

960128161

The WindowMaker stopped responding when the Cross Reference Utility opened in WindowMaker was later refreshed in WindowViewer

IMS-1685759

960141250

When an overlay window was dragged on the screen, a trace of the path traversed was seen until the window was docked.

IMS-1686718

960137325

Post-upgrade to InTouch HMI 2020 R2 P01, non-administrator user accounts could not create tags or log data to the Historian server.

IMS-1687910

960137786

Post migration to InTouch HMI 2020, the buttons configured with action script with using FileReadFields function, an additional comma was required for the file to be read correctly.

IMS-1693225

960127172

An InTouch window configured with the loop back tags to show the Quality and Value fields from the OI Simulator, was closed and reopened, it displayed incorrect quality value.

IMS-1696144

960134870

When a symbol embedded with Alarm Client Control and configured to display alarms in the Current Alarm mode, viewing the window in runtime using WindowViewer displayed the hidden alarms also.

IMS-1712530

960145000

Upon creating a symbol with Analog Input Link, the user input dialog InTouch Web was displayed transparent with small fonts, making it difficult to use.

IMS-1720932

960139561

While switching languages in runtime in WindowViewer, the language change for some symbols and texts and the element style animations did not function as expected.

IMS-1737982

960145342

When the Notify Clients Now was executed on the on the master node, the NAD client nodes displayed warning messages to restart the WindowViewer. The WindowViewer took longer than expected to restart.

IMS-1748816

960151686

Post upgrade to InTouch HMI 2020R2 SP1, some users encountered scripting errors in the Trend Client Control, wherein, modifying a property also modified other columns in the Control.

IMS-1757587

960148952

When a QuickFunction was validated in the Script editor, a warning message with an incorrect function name was displayed.

IMS-1758939

960154314

The fonts on number pad was transparent making it illegible.

IMS-1761996

960127172

An InTouch window configured with the loop back tags to show the Quality and Value fields from the OI Simulator, was closed and reopened, it displayed incorrect quality value.

IMS-1762140

960153441

On a Japanese InTouch HMI application, when the WindowMaker Print option Database entries used in the window was selected, all tag names were incorrectly printed as 0.000000000000000000000000000000000s.

IMS-1776383

960156115

Post-migration of a galaxy from System Platform 2014 R2 to System Platform 2020 R2 SP1, when the user tried to log on into InTouch application runtime with incorrect password, then the WindowMaker and WindowViewer stopped responding.

IMS-1793264

960161705

On a Russian operating system, when the Alarm Client Control was opened in WindowViewer, the system displayed an exception error, and warning messages were logged in the Logger.

IMS-1801379

960162372

Post-upgrade to InTouch HMI 2020R2 SP1 on a Windows Server 2019 system, when a window containing an object with text overlayed on it was dragged, the text appeared to be distorted.

IMS-1804858

960163470

Post-conversion of a standalone InTouch application to the latest version, the application was not available in the WindowMaker to edit.

IMS-1808502

960163413

The Delete unused tags utility incorrectly detected the tags being used in the Industrial Graphics as being unused.

IMS-1811254

960158530

Post-upgrade to InTouch HMI 2020R2 P01, the Alarm Client Control is taking a long time to retrieve data from History blocks using the new query filters.

IMS-1839233

960167569

Some users could not change the expired password from WindowViewer using the ArchestrA-based security mode.

IMS-1840007

960167037

Some users noticed that the WindowMaker stopped responding and automatically closed when the keyboard shortcut Ctrl + W was pressed when no windows were open.

IMS-1840980

960167998

In the Alarm Client Control, the colour configuration for Events would reset if a query was executed which contained a LIKE operator with historical block.

IMS-1841302

IMS-1787296

960169699

960160876

The WindowViewer language switching in runtime did not work as expected for a managed application with the cache settings disabled. The header content was translated and the content within the frame symbols did not get translated to the selected language.

L00160031

-

When the Memory caching is enabled and the option to reset Industrial Graphics cache is checked, some users noticed the following issues:

• Reference subscriptions were not removed completely after closing the graphic.

• Value Display animation showed previous runtime value after closing and reopening the graphic.