About Acknowledging Alarms in WindowViewer that Require Authentication

Acknowledging alarms configured for authentication requires the following:

• Security must be enabled for the Galaxy.

• Security must be enabled for a deployed InTouchViewApp.

• The InTouchViewApp must include at least one Alarm Client control configured to display alarms and events and to require a signature (authentication) for alarm acknowledgement, and with minimum and maximum values for the alarm priority range.

• Run-time operators must have the appropriate user name, password, and operational permissions configured within the Galaxy: An operator must have sufficient privileges to run WindowViewer.

Regardless of who is currently logged on as the run-time user for the InTouch application, alarms configured to require a signature for alarm acknowledgement always require user authentication. This does not affect the session of the logged-on user.