Using Alarm Clients to Acknowledge Alarms

Operators acknowledge alarms that appear in the Alarm Viewer control from WindowViewer.

In the display, the State column shows the current acknowledgement status of the alarm record you select. Also, the text of a record is color coded to indicate its acknowledgement status.

The alarms you acknowledge are removed from the display.

To acknowledge all alarms

1. Right-click in the display, point to Ack Others, and then click the appropriate command:

   • Click Ack All to acknowledge all current alarms.

   • Click Ack Visible to acknowledge all alarms visible in the display.

     The Ack Comment dialog box appears.

2. Type an optional acknowledgement comment and click OK.

To acknowledge selected alarms

3. Select one or more alarms.

4. Right-click and then click Ack Selected. The Ack Comment dialog box appears.

5. Type an optional acknowledgement comment and click OK.

To acknowledge alarms by group, tag, or priority

6. Select the alarm(s).

7. Right-click in the display, point to Ack Others, and then click the appropriate command:

   • Click Ack Selected Groups to acknowledge all alarms that belong to the selected alarm group(s).

   • Click Ack Selected Tags to acknowledge alarms for all tags that have the same name(s) as the selected alarm(s).

   • Click Ack Selected Priorities to acknowledge all alarms with the same priority or priorities as the selected alarm(s).

   The Ack Comment dialog box appears.

8. Type an optional acknowledgement comment and click OK.