Unshelve Alarms

Manually unshelving alarms follows a similar sequence of steps to shelve alarms using Context menu commands. You should have created a query that shows the current shelved alarms.

To unshelve selected alarms using the Alarm Control

1. Select one or more shelved alarms.

2. Right-click the Alarm Control grid and click Unshelve Selected from the Context menu.

   If Operations Control connected experience is not enabled in the Configurator, the Unshelve Comment dialog box appears.

   

   If Operations Control connected experience is enabled in the Configurator, then the Authenticate to unshelve an alarm dialog box is displayed.

   

   1. Select Authenticate.

      AVEVA Identity Manager login page appears.

   2. Authenticate using the registered CONNECT account credentials. For more information refer to the "Authenticate using AVEVA Identity Manager" topic of InTouch HMI help.

      The Unshelve an alarm dialog box appears.

      

3. Type an optional alarm unshelving comment in the Reason field and click OK.

To unshelve other alarms using the Alarm Control

4. Select one or more alarms in alarm state.

5. Right-click the Alarm Control, point to Unshelve Others, and click one of the following shortcut commands:

   • Unshelve All to unshelve all shelved alarms

   • Unshelve Visible to unshelve all visible shelved alarms

   • Unshelve Selected Groups to unshelve alarms with the same provider names and group names of one or more selected shelved alarms

   • Unshelve Selected Tags to unshelve alarms with the same provider names, group names, and tag names of one or more selected shelved alarms

   • Unshelve Selected Priorities to unshelve alarms with the same provider names, group names, and within the same priority ranges of one or more selected shelved alarms

   • Unshelve Selected Severities to unshelve alarms with the same provider names, group names, and within the same severity ranges of one or more selected shelved alarms

   If Operations Control connected experience is not enabled in the Configurator, the Unshelve Comment dialog box appears.

   If Operations Control connected experience is enabled in the Configurator, then the Authenticate to unshelve an alarm dialog box is displayed.

   1. Select Authenticate.

      AVEVA Identity Manager login page appears.

   2. Authenticate using the registered CONNECT account credentials. For more information refer to the "Authenticate using AVEVA Identity Manager" topic of InTouch HMI help.

      The Unshelve an alarm dialog box appears.

6. Type an optional alarm unshelving comment in the Reason field and click OK.