Show shelved alarms

After alarms are shelved, they no longer appear as active alarms in an Alarm Control. Filters only filter active alarms, so applying only a filter will not return shelved alarms. To show shelved alarms, you must use a query and apply a filter that is configured for shelved alarms.

For example:

(Provider = 'Galaxy' AND Group = 'Area_Name' AND (State = 'SHELVE_ACK_RTN' OR State = 'SHELVE_UNACK' OR State = 'SHELVE_UNACK_RTN' OR State = 'SHELVE_ACK'))"

For more information about configuring queries to filter alarms, see Filter alarms.