Sign in to CONNECT

You can sign in to CONNECT using your email address and password with which you have registered, using your organization’s single sign on, using a sign-in link, or through a connection code.

Note: Signing in through a connection code is applicable to users who are authenticated using a federated connection. If you are a first-time user of CONNECT, you must first register yourself with CONNECT before you can sign in. For information on how to register with CONNECT, see Register with CONNECT.

If you attempt a sign-in ten times consecutively with a wrong password from the same location (IP address), then your user ID is blocked. If this happens, contact AVEVA Global Customer Support to unblock your user ID.

You can sign in to only one account at a time. You must sign out from one account before signing in to another account.

Sign in to CONNECT

1. Access the CONNECT sign in page.

   If you are accessing the CONNECT sign-in page directly by following the https://connect.aveva.com/#/ URL, select the Sign in option on the Home page.

   (OR)

   If you are signing in immediately after registering, select Sign in.

2. Enter your registered email address and password.

   Note: If you are signing in for the first time after the introduction of AVEVA's Corporate compliance policies, you are prompted to provide your company information before you can sign in. You can sign in only after your AVEVA user ID has been screened for the compliance policies. For details about the company information, see Register with CONNECT.

   If your organization has opted for single sign on, then you can sign in to your CONNECT account without entering a password. Note that the user account is locked after 10 failed login attempts from the same IP address.

3. After a successful sign in, the list of accounts that you are a member of is displayed.

   Note: If you are a user with multiple user identities and do not find the required account in the list, you can try by switching your user identity. Select signing in with a different user ID and try signing in with another CONNECT user ID. This option is available only if the user ID you are using to sign in is a member of more than one accounts and if your organization has configured the Switch User functionality. For information on how to configure the Switch User functionality, contact your local AVEVA representative.

4. Select the account you want to sign in to. You are signed in to that account.

   Note: If you are a member of only one account, you are signed into that account automatically.