Install License File
- Last UpdatedApr 02, 2026
- 4 minute read
Once the license file has been requested, the regional license administrator returns a license file for the server, via email. The license file is provided as a .zip file which must first be extracted prior to installation.
Installation of the license file is carried out using the AVEVA License System Console.
The extracted license file must be located within a folder that is accessible by the RMS Server. For example, C:\AVEVA\download.
To launch the AVEVA License System Console, in the Windows Search field, enter aveva license to display the best match.

Select AVEVA License System Console.

A message displays indicating that a license file is not found.

On the AVEVA License System Console window, select Install License File to display the Select License File window.

Navigate to the license file folder and select the license file (.xml) file. For example, C:\AVEVA\download.
Click Open to display the Install AVEVA License File window or Cancel to discard any changes and close the Select License File window.
Note:
ALS uses clock tampering detection mechanisms, changing the system clock may cause
the system to fail.

Click Start License File Installation to start the installation of the license file or Close to discard any changes and close the Install AVEVA License File window.
A message window displays, informing you that licensing systems will be stopped and started when the license file is installed.

Click Yes to install the license file or Cancel to cancel the license file installation.
Once the license file installation is complete, the Install AVEVA License File window indicates that the license file has been successfully installed.

Note:
The check and install of the license file is written to a console.log file. This is
stored in the default folder C:\Program Files (x86)\AVEVA\AVEVA Licensing System.
If there are any issues installing the license file when using the AVEVA License System
Console, send the console.log to your regional support center.
Click Close to close the Install AVEVA License File window.
The AVEVA License System Console window indicates the status of the RMS server and the RULES server. The status boxes are updated dynamically.
Note:
If the license file contains a large number of features, the RULES Server may take
several minutes to start whilst it is waiting for a response from the RMS server.

The ALS is ready to serve licenses when the status of both servers is UP.

The AVEVA License System Console window allows you to carry out the following functions.
|
Install License File |
Installs the license file. |
|
View Entitlement |
Displays the licenses and products that are licensed. |
|
Revoke Licenses |
Revokes all current licenses. |
|
Start |
Starts the RMS license server and the RULES server. |
|
Stop |
Stops the RMS license server, and the RULES server. |
|
View Log |
Displays the contents of the RMS or Rules server log file. |
|
Configure RMS Server |
Allows you to modify the configuration of the RMS server. |
|
RMS Usage Report |
Allows you to setup and export an RMS license usage report. |
|
Support |
Allows you to generate a support bundle consisting of a collection of licensing-related files from the license server that may be relevant to any issue or query. |