What should I do if AVEVA-Server-name-info.txt file does NOT have an Ethernet address?
- Last UpdatedJan 03, 2025
- 2 minute read
When running the AVEVA-locking.bat file the AVEVA-Server-name-info.txt file does NOT have an Ethernet address listed. For example:
Sentinel RMS Development Kit 10.2.0.94 Host Locking Code Information Utility
Copyright (C) 2023 THALES
All Rights Reserved.
IP address : 192.168.200.56
Disk ID : 0xCD341ADF
Host name : UKCAMD3903
Ethernet address[1] : (This is returned Blank No Ethernet address)
Hard Disk Serial[1] : 9VMC5AEK
CPU Info String : GenuineIntel Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz 6 14 5
UUID : BD5E286E-30D0-11DF-BBDA-05C2372118A9
In the registry, the first network card listed has a blank in it, or is a network card that the RMS does not use. For example, a Phone card/mini network card. When this happens, instead of looking for the next entry echoid/wechoid stops and returns a blank. To fix this problem, you must carefully edit the registry and move the first network card entry to the bottom of the list, thus enabling the echoid/wechoid programs to pick up a valid Ethernet address and list it.
Open the machine registry and navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\NetworkCards
The following example shows a blank entry:-

To move the blank or problem network card to the bottom of the list, rename the number to a higher network card number than the last one in the list.
In this example, it is renamed to 91 but it could have been 12.

Once the entry has been changed, the list refreshed, the registry closed, and the AVEVA-locking.bat file run, the AVEVA-Server-name-info.txt file output contains an Ethernet address. For example:
Sentinel RMS Development Kit 10.2.0.94 Host Locking Code Information Utility
Copyright (C) 2023 THALES
All Rights Reserved.
IP address : 192.168.200.56
Disk ID : 0xCD341ADF
Host name : UKCAMD3903
Ethernet address[1] : 18-A9-05-C2-37-21
Hard Disk Serial[1] : 9VMC5AEK
CPU Info String : GenuineIntel Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz 6 14 5
UUID : BD5E286E-30D0-11DF-BBDA-05C2372118A9
Now a license file can be requested using the Ethernet address.
Note:
If the license file is requested with a network card active, when the returned license.xml
file is installed, it MUST be installed with the same network card active.