Usage Charge
- Last UpdatedDec 13, 2024
- 3 minute read
A set number of credits will be consumed based on number of active users per month. Active user charges are applied even if the user uses the product for 1 second in the charge period.
For AVEVA Unified Engineering, the credit rate plan is based on the type of user. Depending on the type of AVEVA Unified Engineering user, different rates are credited according to the table below.
|
Product |
Software |
Cloud UE Roles |
Code |
Recommended Workspace* |
Credit Rate |
|
|---|---|---|---|---|---|---|
|
AVEVA Unified Engineering on Connect – 1D User |
AVEVA Engineering |
Standard Mechanical, Standard Process, Standard Project Controls, Standard Project Management |
FLEX-UENG-## |
Power |
Low |
Per Day/ Per user Up to Monthly cap |
|
AVEVA Unified Engineering on Connect – 2D User |
AVEVA P&ID AVEVA Instrumentation AVEVA Electrical AVEVA Diagrams |
Standard Drafting PID, Standard I&C Design, Standard Electrical Engineering, Standard Drafting Diagrams |
FLEX-UENG-## |
Power |
Medium |
Per Day/ Per user Up to Monthly cap |
|
AVEVA Unified Engineering on Connect – Simulation |
Pro II Simulation 64bit Process Simulation (SimCentral) |
Standard Simulations |
FLEX-UENG-## |
Power |
High |
Per Day/ Per user Up to Monthly cap |
|
AVEVA Unified Engineering on Connect – 3D User |
AVEVA E3D |
Standard Design Standard Civil Design |
FLEX-UENG-## |
Graphics |
Highest |
Per Day/ Per user Up to Monthly cap |
*If a customer Connect Admin decides that specific non E3D users need a Desktop Graphics to carry out their job, they can assign the user the Graphics Desktop Role. This will have the effect of charging them at the highest tier product (3D User) to reflect the more expensive Graphics Workspace.
The highest tier product is AVEVA Unified Engineering on Connect – 3D User, which entitles users to access all the products in the lower tiers. For this to work with folder access privileges, the appropriate role(s) will need to be added to the AVEVA UE 3D Designer group.
Note: You will only consume credits for the highest rate.
Users are billed daily when they start using the workspace, and this daily billing continues until they reach the monthly credit rate limit. If a user accesses the workspace infrequently and doesn't reach the monthly limit, they will only be charged for the days they used, up to that limit.
For example the daily charge rate is applicable for the initial 10 days of each month, after which the monthly rate is applied.
Example for Usage Charge
The following image illustrates an example of how usage charges are calculated monthly per user.

Note: The codes listed in the table are just an example for each user type. The code numbers must be replaced by the actual code from the CONNECT Credits Agreement.
The user type is derived in the assigned role for the user in CONNECT. For more information about the roles for AVEVA Unified Engineering, see Default groups and assigned roles for AVEVA Unified Engineering.
Note: The charging algorithm runs at the top of the hour UTC; therefore, the charge may take up to an hour after adding to the credit's agreement.
The following table explains how the credit consumption is optimized in this scenario. The charge rate in the table (100 credits/month and 10 credits/day) is only an example. The actual rate depends on the CONNECT Credits Agreement.
|
User |
Start Date |
End Date |
Actual Usage |
No. of Charge Periods |
Charge rate |
Credits Consumed |
|
User 1 |
1/Apr/20 |
30/Jun/20 |
3 months |
3 months |
100 credits/month |
300 credits |
|
User 2 |
1/Apr/20 |
30/Apr/20 |
8 days |
8 days |
10 credits/day |
80 credits |
|
1/May/20 |
31/May/20 |
16 days |
1 month |
100 credits/month |
100 credits |
|
|
1/Jun/20 |
30/Jul/20 |
1 month |
1 month |
100 credits/month |
100 credits |
The following points must be noted about how credits are consumed in some special scenarios:
-
If a user is switched to a new role in the day, credits are consumed for both roles for the day charge period. For example, if an active user who had been assigned the Standard Drafting PID role is switched to the Standard Simulations role in the day, credits are consumed for both roles.
-
If a desktop for a user has been removed and then added back for any reason, a new charge period begins for the new desktop.
-
If a user is assigned multiple roles, credits are consumed according to the rate plan of the highest role.