Service Overview

The AVEVA Unified Engineering on CONNECT managed service provides access to geographically dispersed users, often including multiple collaborating EPCs, with an on-demand desktop which is optimized for design and engineering authoring tasks using AVEVA Unified Engineering on CONNECT applications all operating on a shared digital asset.

AVEVA Unified Engineering on CONNECT is made up of three components:

1. Standard Platform Services

   When AVEVA Unified Engineering on CONNECT service is enabled in the customer CONNECT account, one standard environment (or instance) is deployed by default. This environment is set to a chosen region data center; for more information, see Regional Cloud Availability.

   In addition, this default service includes integration of the AVEVA Unified Engineering on CONNECT application and management of project data flow for user collaboration with a 500 GB storage space. This project storage can be extended to 2 TB without any further cost via a customer support request. See the Add-On Services bullet in this section for incremental additions to the environment and project data.

   Included as part of the standard platform service is the file transfer service, which enables customers to transfer files between AVEVA Unified Engineering on CONNECT and a synchronized on-premises file location. This functionality requires customers to be on the latest available version of AVEVA Unified Engineering on CONNECT, and initial setup needs to be requested through an AVEVA support case.

   For more information, see Service Limitations.

2. User Services

   AVEVA Unified Engineering on CONNECT users are added to groups in CONNECT to enable access to AVEVA Unified Engineering on CONNECT. CONNECT roles assigned to groups dictate file system folder access (See Default Groups and Assigned Roles for AVEVA Unified Engineering) and flex credit charge rates for one of four services (See Understand credits consumption).

   Services ->	1D	2D	Simulation	3D
   	AVEVA Engineering	1D application + AVEVA Electrical, AVEVA Instrumentation, AVEVA P&ID, AVEVA Diagrams	1D, 2D applications + AVEVA PRO/II, AVEVA Process Simulation	All + AVEVA E3D

3. Add-On Services

   Add-on services are optional and include:

   • Incremental AVEVA Unified Engineering on CONNECT environments.

     • An additional AVEVA Unified Engineering on CONNECT environment may be added for users in a new region. For example, if your default base is in Europe, but your projects and teams are in APAC, then a second environment can be provisioned in APAC to ensure optimal performance for local users.

   • Global Services

     • Hybrid use case, enabling synchronization of 3D project data between on-premises and cloud.

     • Cross-regional-peering use case, enabling synchronization of 3D project data across AVEVA cloud regions.

       For more information, see the documentation AVEVA Unified Engineering Global Add-on Service Guide.

   • Additional project data storage of 2TB

To ensure correct AVEVA Unified Engineering on CONNECT configuration for a customer, the initial setup and ongoing management of the project configuration can be coordinated through the AVEVA service delivery teams. For more information, see Additional Services.