General Settings

The General Settings panel includes Notification Details, Technical Support, and Interval Settings.

• Notification Details: In the Notification Details tab, enter the SMTP Server name and the SMTP Port number. Consult with your IT department for specifics regarding your SMTP email server name or IP address, SMTP port, whether the SMTP email system is secure, SMTP login credentials, and Default SMTP Recipient (the Default Recipient entry can be a list of email addresses separated by semicolons).

• Technical Support: AVEVA provides remote monitoring services, you can configure AVEVA System Monitor to periodically send an email message that the notification services are working as expected. In the Technical Support section.

  

  • Enable Email I’m Alive Server- Select YES to receive email messages from the AVEVA System Monitor.

  • AVEVA Software Recipient- Add email recipient address to receive the notification status email.

  • Pinging Interval- Select an interval to receive notification status email.

• Interval Settings: This area provides time interval settings for Discovery, Heart Beat Period, and Missed Heartbeat Count.

  

  • The Discovery field defines the interval (in hours) at which Galaxy discovery is automatically performed. Discovery is executed on each monitored machine with a deployed platform, and discovers any deployment changes of engines and device integration objects that have occurred since the last discovery. This discovery is reflected in the Galaxy Diagram and the Active Alert context information.

  • The Heart Beat Period defines (in seconds) how often each System Monitor Agent will send a heartbeat signal to the System Monitor Manager. The Heart Beat indicates the agent running as expected.

  • The Missed Heartbeat Count specifies the number of missed heartbeats detected by the System Monitor Manager (Heartbeat service) that are allowed before an Active Alert is generated for the agent machine that is not responding properly.

  • The Email Alert Frequency applies only to License Server Alerts and controls how often an email notification is sent for a License Server Alert.

• Select Save to store your settings.