Install System Monitor

The FULL/Licensed mode of AVEVA System Monitor 1.7 requires an activated license. You can install the License Manager and License Server on the AVEVA System Monitor Management server or configure the system to point to a remote License Server.

Notes:

• You must install AVEVA System Monitor as a Standard account user. You cannot install AVEVA System Monitor if you are a Service account user, because it will not have write permission to the Program Data folder.

• Before you reinstall System Monitor Manager on a machine, ensure that the pre-existing System Monitor Manager is uninstalled and AVEVA System Monitor Database is deleted from the machine.

System Monitor Installation

AVEVA System Monitor uses the account credentials of the logged-in user as default during installation. The default user is added to the AVEVA System Monitor Administrators security role and given full privileges to manage AVEVA System Monitor.

Use the AVEVA System Platform common installer to install System Monitor for monitoring any AVEVA System Platform system of versions 2017 U3 or later.

• System Monitor Manager – You must install System Monitor Manager on a single machine in the system. For small or medium systems, it is recommended that the System Monitor Manager be installed on the same machine as the Galaxy Repository. On large systems, it is recommended that a server-class machine be dedicated to hosting the System Monitor Manager and the System Monitor database.

  On selecting the System Monitor Manager, the System Monitor Agent Install Manager is also selected and installed.

  If not already present, .NET Framework 4.8 is installed as a prerequisite. This install requires a reboot of the machine.

  Also, if a compatible version of Microsoft SQL Server is not present on the system, Microsoft SQL Express is installed as a prerequisite.

  Notes:

  • Microsoft SQL Express is only recommended for small systems of 20 machines or less.

  • System Monitor SQL Server Reporting Services (SSRS) reports are unavailable for System Monitor installations using Microsoft SQL Express.

  • SQL collation is not supported in the System Monitor build.

  • System Monitor is developed using a case-insensitive SQL collation. Any machine running SQL Server with a case-sensitive collation will not support System Monitor Manager.

  • When you install SQL Server Express edition, the SQL Server agent will not run and the following tasks of the AVEVA System Monitor application will not work:

    • psms_job_seendalertsforheartbeatmissing

    • psms_job_forcgalaxydiscovery

    • On demand job to Archive the Average time to resolve/accept alerts.

  • On a fresh install of AVEVA System Platform, the System Monitor Manager and System Monitor Agent Install Manager options are automatically selected when the Galaxy Repository is selected. If you do not want to install the System Monitor Manager on the Galaxy Repository, clear the System Monitor Manager options in the Customize Installation area. However, you cannot clear the System Monitor Agent Install Manager option as it is required on every node in the system.

  • If upgrading from an AVEVA System Platform version earlier than System Platform 2017 U3, you must first upgrade the existing software before you install the System Monitor Manager. Upon completion of the upgrade, run the AVEVA System Platform Setup.exe again. On the Repair/Modify/Remove screen, select Modify, and then select to install the System Monitor Manager.

• System Monitor Agent Install Manager – The System Monitor Agent Install Manager is installed as a common component on all machines on which AVEVA System Platform software is installed, whether doing a fresh install or an upgrade. You cannot clear the System Monitor Agent Install Manager from the installation options as it is required on every node in the system. Additionally, the System Monitor Agent Install Manager should be installed on all other machines for which monitoring is desired.

  If not already present, .NET Framework 4.8 is installed as a prerequisite. This install requires a reboot of the machine.

  Notes:

  • During an upgrade, there may be a delay up to 30 minutes before the agents on the remote machines get updates and reflect the new build ID.

  • If an install is interrupted by system reboot or power failure, the installation gets corrupted and there is no option to resume, repair, or remove the partial installation. Therefore, it is recommended that you create a restore point before installing System Monitor, as with the installation of other software.

System Monitor Reports

In Licensed Mode, AVEVA System Monitor provides a set of SSRS reports that can be integrated into the system. To access these reports, SQL Server Reporting Services (SSRS) must be running and configured with its default settings. Users can publish the System Monitor reports at runtime and access them through the Manager application.

Note: To avail the reports functionality, install SQL Server Reporting Services (SSRS) separately and configure the reporting server services. For more information on setting up SSRS, refer to Configure SQL server reporting services.