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AVEVA™ Work Tasks

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Upgrading to AVEVA Work Tasks 2023 SP1

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  • Last UpdatedAug 23, 2023
  • 2 minute read

Upgrading Scenarios

You can upgrade to AVEVA Work Tasks 2023 SP1 from the AVEVA Work Tasks 2023.

However, if you want to upgrade from versions earlier than AVEVA Work Tasks 2023, you must first upgrade to AVEVA Work Tasks 2023, and then to AVEVA Work Tasks 2023 SP1.

The upgrade will overwrite all files. Therefore, we recommend that you back up the files before upgrading the product.

Make sure that the user has appropriate rights for installing and upgrading software on the machine.

Note:
- Customizations to files in Locales, Web, and WorkflowElements folders need to be applied again to the newly created files after an upgrade.

Steps to Upgrade

  1. Run AVEVA Work Tasks 2023 SP1.exe located in AVEVA Work Tasks 2023 SP1 folder.

    The installer splash screen, and then the Prerequisites installation screen appears.

  2. Install the Prerequisites.

  3. Click Next after installing the prerequisites.

  4. Click Finish on the InstallShield Wizard Completed dialog box.

    The system prompts you for the restart.

  5. Click OK if you want to restart the machine.

  6. The Upgrade Manager automatically gets launched and performs the following tasks:

    • Stops the services and Application Pools.

    • Deletes the WorkTasksTemp and Work Tasks Cache files from the machine.

      For more information on how to run the Upgrade Manager, see Run Upgrade Manager in the WorkTasksAdministrativeGuide.

      Notes:
      - During AVEVA Work Tasks upgrade, if Platform Common Service prompt to restart the machine, you can ignore and do a restart after completing installation. If you opt to restart the machine, the installation does not resume after a restart. You will have to run the installer to continue the installation.

      - After the upgrade completes, the Work Tasks services and Application Pools start automatically.

      - It is recommended to clear the browser cache on the machines where Enterprise Console site is accessed to get the (js, css, images, etc. files) changes to take effect after the upgrade. For more information on how to clear cache, see the Cache Refresh Settings section in the WorkTasksAdministrativeGuide.

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