Recover from hardware failure by re-imaging

If you encounter hardware failure on the node hosting your License Server and choose to re-image your machine, the License Server will enter a grace period. The grace period allows you to continue performing normal licensing functions on the re-imaged License Server without interruption. You have the duration of the grace period mode to rectify the grace period mode before the License Server stops allowing licenses to be acquired.

If you had activated licenses on your License Server at the time of the hardware failure, you can continue using them after you end the grace period if you follow the steps below.

Note: If the image you restored was not concurrent with the License Server at the time of hardware failure, you may have to perform a sync action so that the License Server reflects the most current licenses. See Sync licenses for more information about syncing licenses.

End the grace period and keep licenses on a re-imaged license server

1. Select Manage on the Action Bar.

   The Manage License Server slide out panel will appear.

2. Under Grace Period, enter the Exit Grace Period code in the text box.

   The End Grace Period and Keep Activated Licenses option will be enabled.

   Note: Contact technical support to request the Exit Grace Period code.

3. Select Apply.

   The re-imaged License Server will no longer be in the grace period and will continue to operate in its normal state.

For details on ending the grace period in a virtual environment, see Work with the grace period.