AVEVA™ Enterprise Licensing

Grace period issues and solutions

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The following table provides common issues and solutions related to the license grace period.

Operation	Problem Description	Solutions
Grace period	Server entered Grace period. Need Grace Period EXIT code.	Contact Technical Support for the Grace Period Exit code.
Grace period	A License Server is in a grace period. Why?	The following operations will cause a grace period detection: Move – Moving a VM from one environment to another typically invalidates the original. Clone or copy a License Server. VHD export – Exporting a Virtual Hard Drive (VHD) from one system to another, then using it to set up a new VM.

Operation

Problem Description

Solutions

Grace period

Server entered Grace period. Need Grace Period EXIT code.

Contact Technical Support for the Grace Period Exit code.

Grace period

A License Server is in a grace period. Why?

The following operations will cause a grace period detection:

Move – Moving a VM from one environment to another typically invalidates the original.
Clone or copy a License Server.
VHD export – Exporting a Virtual Hard Drive (VHD) from one system to another, then using it to set up a new VM.