Sync licenses in offline mode

You can sync licenses in offline mode. In this mode there are two nodes involved to complete the process:

• A node with License Manager components installed and network access to a License Server but no Internet access to the Activation Server. The Offline Activation mode must be selected in the Activation Settings menu. See Set the activation mode for details.

• A node with Internet access to the Activation Server and License Activation Web Page.

Sync licenses in offline mode

1. Request offline synchronization.

   1. Select your server tile on the Server Summary page.

   2. Select Sync on the Action Bar.

      The synchronization request will create a file with a ".sync" file extension to send the request.

   3. Save the file to a location where you can easily retrieve it from another node on your network.

2. Process offline synchronization using the License Activation Web Page on the node with Internet connectivity.

   1. Point your web browser to the Global Customer Support website.

   2. Select the License Activation tile from the Knowledge & Support Center options:

      

      The License Activation Web Page appears.

   3. Browse to the .sync file created in step 1.b. and upload it in the File to upload field.

   4. Enter the text code and select Upload file.

      The process request will create a file with a ".sync" file extension.

   5. Save the file to a location where you can easily retrieve it from another node on your network.

3. Receive offline synchronization on the License Manager node.

   1. From the Server Details page, select the yellow Offline Activation button. The Offline Activation dialog box opens.

      

   2. Select Receive ACtivation/Deactivation. You will be prompted to locate the file. Locate the file and select Open.

      When the synchronization operation has completed, a notification will pop up stating that the License Server is synchronized with the Activation Server successfully.