Activate licenses in offline mode

Offline activation provides a workflow to activate licenses when a system does not have access to the Internet and thus to the AVEVA Activation Server.

Before you begin, select the Activation Settings menu option and select Offline Activation:

Note: Optionally, you can use a second License Manager with Internet connectivity to the Activation Server in place of the License Activation Web Page. See Activate with two License Managers for details.

Activate a license in offline mode

1. Select the licenses to activate.

   1. Open License Manager.

   2. If you have more than one License Server connected to your License Manager, select the tile of the server that will host the license(s) you want to activate.

   3. Select Add License in the grid area.

      

      The License Activation panel appears.

      

   4. In the License Activation panel, select Browse license file to browse to your entitlement file to import it.

      If you have already imported entitlements, use the checkbox to select the licenses to activate.

      Note: Under Activated column, if it displayed as Yes, press ctrl + select on the respective check box to select the license.

   5. Under the selected entitlement, use the checkbox to select the licenses to activate.

   6. Select Activate.

      The License Activation panel closes, returning you to the Details page. The selected licenses will show Pending Activation Request status in the license grid, and Offline Activation in the Action Bar turns yellow.

      Pending Activation Requests can be canceled until offline activation is requested. See Cancel a pending offline activation or deactivation for details.

2. Request offline activation.

   1. From the Server Details Page, select the yellow Offline Activation button. The Offline Activation dialog opens.

   2. Select Request Activation / Deactivation. The activation request will create a file with a ".sync" file extension to send the activation request.

      The file name can be changed, but not the file extension.

      

   3. Save the file to a convenient location where you can easily retrieve it from another computer on your network.

      The selected licenses will now show Pending Activation in the Status column on the license grid.

      Note: You can set up your browser to automatically save the file to a specific location. Refer to your browser settings documentation.

3. Process offline activation using the License Activation Web Page on the node with Internet connectivity.

   Note: A second License Manager installed on a node with Internet connectivity can substitute for the Activation Web Page in this step. See Activate with two License Managers for details.

   1. On the node with Internet connectivity, point your web browser to the Global Customer Support website.

   2. Select the License Activation tile from the Knowledge & Support Center options:

      

      The License Activation Web Page appears.

   3. Browse to the .sync file created in step 2. b. and upload it in the File to upload field.

   4. Enter the text code and Select Upload File.

      The process request will create a file with a ".sync" file extension. The file name can be changed, but not the file extension.

   5. Save the file to a location where you can easily retrieve it from another computer on your network.

4. Receive offline activation on the License Manager node.

   1. From the Server Details Page, Select the yellow Offline Activation button. The Offline Activation dialog opens.

      

   2. Select Receive Activation / Deactivation. You will be prompted to locate the file. Navigate to the location where you saved the file. Select the file and select Open.

      The selected license is shown as Activated in the License Summary grid. The activated licenses can now be consumed as needed by your installed products.

Video Tutorial: Offline Activation