Repair primary server

In the License Server redundant pair, if the primary license server is not accessible or is offline, you can repair the primary license server with a new license server.

Repair the Primary License Server

We can repair from either primary server (new machine) or from backup server.

Repairing from backup server:

1. Install the License Server in a new machine which has the same machine name as the primary server.

2. In the backup server, the two servers are displayed as paired.

   The primary machine will be marked as "Disconnected".

3. Manually add the primary server to the backup server machine again using Add Server option. For more information on how to add a license server, see Add and remove a License Server.

   Now as part of the original pair server tile, the primary server will be marked as "ERROR".

4. Select the paired servers tile. In the License Server Summary page and select Manage.

   The Manage License Server slide out panel appears.

   

5. Under Redundancy Repair, in the Server field, select the primary License Server name and select Repair.

   A confirmation belly bar appears asking for the confirmation to repair the primary server.

6. Select Yes, if you want to continue.

7. Go to new primary server machine and open License Manager.

8. Select Refresh to refresh the window.

   Both the license servers are paired and appear in a single tile.

Repairing from primary server (new machine):

9. In the primary server, install and launch License Manager. The machine will be added as single server in connected state.

10. Manually add the backup server in License Manager available in primary server node using Add Server option. For more information on how to add a license server, see Add and remove a License Server.

11. Backup server is added along with primary server as paired.

    The primary machine will be marked as "ERROR".

12. Select the paired server tile. In the License Server Summary page, select Manage.

    The Manage License Server slide out panel appears.

13. Under Redundancy Repair, in the Server field, select the primary license server name and select Repair.

    A confirmation belly bar appears asking for the confirmation to repair the primary server.

14. Select Yes, if you want to continue.

15. Select Refresh to refresh the window.

    Both the license servers are paired and appear in a single tile.