Known Issues

Defect Number

Description

3496090

Not able to open Historian after upgrading SP2020 and SP2023 with 4.2.0 LicAPI.
A compatibility issue is observed between Licensing Platform 4.2 and Historian from SP 2020 and SP 2023.
Workaround: To resolve this, a hotfix is available for both 2020 and 2023. Contact tech support for a hotfix for historian.

3598913

The licensing installation fails when a higher version of .NET 8 is already installed.

Workaround: Uninstall the existing .NET 8 version in ARP and proceed with the installation of the licensing component.

3544701

License expiry status mismatch - Just before a license expires, the system displays inconsistent status information. Normally, the license expires at midnight UTC; however, due to this issue, the client cannot acquire the license after midnight local time, even though the license remains valid and available. This problem arises from a discrepancy between local time and UTC validity.

2655524

Reservations cannot be processed on the backup server.

3485976

The License Manager fails to launch if the machine name is renamed in HTTP Mode.

3544701

The license expiry details within the manager are incorrect.

3566572

[Intermittent] A checked-out license from License Manager is not acquired until the AECheckedoutlist command is executed from the checkout utility

3568788

The License Manager is not functioning after importation.

2655438

After installing License Manager, if PCS is configured with SMS, updated with new SMS, or if SMS is removed, License Manager stops working.

Workaround: Restart the service "AVEVA Enterprise License Manager Service".

2655469

If License Servers are paired and after this SMS is changed, data synchronization will not happen between the servers.

Workaround: Deactivate Licenses, unpair and pair them again. Then activate the Licenses back.

2655487

Aveva Enterprise Licensing Platform (x86) alone is not working.

Workaround: Install Aveva Enterprise Licensing Platform 64 bit in the same machine.

2655524

Unable to post reservations on the Backup server.

2655526

In HTTPS pair servers, renaming the backup server will not work.

Workaround: Perform Unpair from Manage License Server and use Primary server.

2655533

When SMS is changed to No SMS, the Select License Server (secure) plug-in still shows a green icon until it is selected.

Workaround: Select the Secure option under Aveva Enterprise Licensing and select Configure to unsecure the License Server.

2624751

[Intermittent] [Windows 10] Unable to automatically install the Pre-requisite Microsoft Visual Studio C++ 2022*86 Runtime Redistributable

Workaround: Manually install from the location "AELicensingStandalone\InstallFiles\Redist\VC2022".

2790339

Unable to launch License Manager if the machine name is renamed in HTTP Mode.

Workaround: Register the License Manager web url with the new machine name using the PowerShell scripting tool.

For example: netsh http add url=http://<new machine name>:80/Aelicensemanager user=everyone listen=yes.

Restart the service "AVEVA Enterprise License Manager Service".

3537851

Checkout is not synced to the backup server.

3534342

When a license is checked out from the License Manager (LM) and then checked out using the utility, performing check-in on one system does not check out all licenses as checked in.

3313087

There is an expected reduction in display days for backend licenses when a backend license with an expiry in a week and a license with an expiry of more than 14 days are acquired.

3519951

[Intermittent] In the case of a paired server, license deactivation does not work for backup server.

3493727

[PSR] Deviation execution time is observed in licensing 4.2 with 4.0 version for "Add Server", LM Refresh and Unpair scenarios.

3561197

[Intermittent] Recipe Manager 2023 R2 is unable to acquire a license when SP2023R2P01 with Recipe Manager points to a remote node where AVEVA Enterprise Licensing 4.2 is installed.
Workaround: Restart the machine.