General Web Client limitations

The following list summarizes the major general limitations in the current release of the Web Client.

• Multi-Galaxy configurations are not supported with this version of the Web Client.

• Secured and verified writes are not supported in this version of the Web Client.

• You cannot customize the graphics used to indicate InTouch HMI applications on the initial Web Client page.

• Embedded .NET controls are not supported.

• Security certificates with Public Domain Names are currently not supported by the Web Client.

• History playback is not supported.

• InTouch does not support multiple screens in Web Client.

• A URL cannot be generated for a page displayed in the Web Client and then embed that URL in another product to access the content.

• For complex graphics with a large number (thousands) of references, some references may take a very long time to resolve when compared to the desktop client.

• If you have upgraded the GR node from SP 2020 R2 SP1 to SP 2023 R2 SP1, but have not upgraded the remote run-time nodes, communication between the GR node and run-time nodes will be lost until the remote nodes are upgraded. Therefore, InTouch HMI application run-time data will not be updated on non-upgraded remote nodes until the remote nodes are upgraded to SP 2023 R2 SP1.

  Important: Several graphics in the Visualization folder incorporate elements or settings that are not supported by the Web Client. Before using a system graphic in a InTouch HMI application that will be used with the Web Client, make sure that it will display properly on all devices where it may be accessed.

• When loading a graphic in the Web Client, unsupported features are logged as warnings in the Logger. A generated report will include the warning path.