Identify system suites support status

Several features can help you keep your software up to date and provide support lifecycle information.

Support status locations

• The Project templates page displays the support status for each project template, as well as each of its instances.

• The Manage System suites page displays the support status for each system suite, as well as each of its software suites. This page also displays the system suites' End of support and Deletion dates.

• The system emails instance owners a notification every Monday at 8:00 a.m. UTC starting six months before the software suite deletion date.

• The notification panel alerts you six months before, one month before, one week before, and on the day of software suite deletion.

Support statuses

Depending on the page, each support status means one of two things:

• Out of support

  • All the software suites in the system suite are out of support.

  • All the system suite instances in the project template are out of support.

• Out of support soon

  • All the software suites in the system suite will lose support in six months.

  • All the system suite instances in the project template will lose support in six months.

• Please review

  • At least one software suite in the system suite has a different support lifecycle status from the other software suites.

  • At least one system suite instance in the project template has a different support lifecycle status from the other instances.

• In support

  • All the software suites in the system suite are under support.

  • All the system suite instances in the project template are under support.

Example

Application 2023 SPR2 has an end-of-support date of January 2, 2031.

• Until July 1, 2030, its lifecycle status is In support.

• On July 2, 2030, its lifecycle status will be Out of support soon until the End of Support date.