Add a global RDP rule

You can add a global remote desktop protocol (RDP) rule for an IP address or an IP address range for multiple users. The RDP rule that you define here is configured and automatically added to all existing instances and to new instances you create.

IP addresses

The IP addresses that you define must be public. If the IP address or IP address range you define is not public, then the IP(s) cannot access the instance. Define up to 20 IP addresses or IP address ranges per instance.

Note: Your internet service provider (ISP) governs your public IP address. Your ISP may issue a static IP address or a dynamic IP address. If the IP address is dynamic, then the connection to your VM may fail if your ISP generates a new IP address for you.

If this happens, delete your RDP rule each time your IP address changes and then add the rule again with the new IP address.

In some cases, your network configuration may prohibit the IP address. Contact your IT department or your ISP for guidance.

Add a global RDP rule

1. On the Global RDP Rules page, enter the IP address/range.

   Note: If you define a range, it is more secure to limit it to only the required IP addresses, not the entire range of addresses.

2. (Optional) Modify the Name of the rule to make it easier to identify.

   The default name is userid_random id, but you may change it.

3. Select Add.

4. When prompted to confirm, select Add.

5. The rule appears as username_randomid on the instance RDP Rules page.

To modify the rule, see Modify a global RDP rule.