Log In/Out

By default, you can log in to AVEVA Asset Information Management without any prompt to enter credentials, if:

• Your organizational domain network credentials are configured by your System Administrator.

• You are accessing Dashboard from your organization's network domain computer.

However, if you are accessing Dashboard from outside the domain network of your organization, you must enter your domain credentials to log in.

Sign in to CONNECT

You can sign in to CONNECT using your email address and password, using your organization’s single sign on, using a sign-in link, or through a connection code.

Note: Signing in through a connection code is applicable to users who are authenticated using a federated connection. If you are a first-time user of CONNECT, you must first register yourself with CONNECT before you can sign in. For information on how to register with CONNECT, see Register with CONNECT.

If you attempt a sign-in ten times consecutively with a wrong password from the same location (IP address), then your login will be blocked. If this happens, contact AVEVA Global Customer Support to unlock your account.

You can sign in to only one account at a time. You must sign out from one account before signing in to another account.

To sign in to CONNECT:

1. Access the CONNECT sign in page.

   If you are accessing the CONNECT sign-in page directly by following the https://connect.aveva.com/, select the Sign in option on the Home page.

2. On the SIGN IN tab, enter your registered email address.

   Note: If your organization has opted for single sign on, then you can sign in to your CONNECT account without entering a password.

   After a successful sign in, the list of accounts that you are a member of is displayed.

3. Select the account you want to sign in to. You are signed in to that account.

   Note: If you are a member of only one account, you are signed into that account automatically. For more information, see https://help.connect.aveva.com.

AVEVA Asset Information Management – Discovery is compatible with the following web browsers:

Your System Administrator configures the user roles and assigns access rights. You must have appropriate access rights granted by your System Administrator to access the Dashboard features.

The minimum screen resolution for viewing AVEVA Asset Information Management – Discovery is 1024 x 768. If your system screen resolution is set to a value that is less than the minimum, contact your System Administrator to set it to 1024 x 768 or greater for optimal viewing.

Log out of AIM-D

If the Log Out command is enabled during configuration, it appears under the icon at the top-right corner of the Dashboard. Selecting the Log Out command allows you to exit from your current session in Dashboard.

Note: Logging out of AVEVA Asset Information Management does not log you out of your chosen Identity Provider or release network credentials for a domain. This means, when you log out of AVEVA Asset Information Management and try logging in again, you are not prompted for credentials. To release credentials, you must close your browser session.