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AVEVA™ Asset Information Management

July

  • Last UpdatedDec 10, 2024
  • 12 minute read

These release notes describe the enhancements, fault corrections and general information for Asset Information Management (AIM) 5.1.12. It is a Full Main Release.

This Release Contains

A full release of AVEVA Asset Information Management 5.1.12, which upgrades the full release of AVEVA Asset Information Management 5.1.11.

The separately licensed products or product components installable from, or upgraded by this release are as follows:

Product Code

Product Name

Version Number

FLEX-AIM-013

AVEVA Asset Information Management Dashboard

5.1.12

FLEX-AIM-014

AVEVA Asset Information Management Workhub

5.1.12

Prerequisite for this Release - Operating System

Prerequisites

Version Details

Server Environment

Windows Server 2019, Windows Server 2022

Client Environment

Windows 10, Windows 11

Mobile Environment

iOS 17 or later

Android 9 or later

Mandatory O/S Patches

Note: The recommended/supported hardware and software configurations are constantly subject to review, so please consult the AVEVA support web pages for the latest recommendations.

Prerequisite for this Release - Products

AVEVA Licensing System 4.1 or latest and an appropriate licence file. For further details, see https://softwaresupport.aveva.com.

Works (is compatible with)

Please see the Technology Matrix for compatible technologies and products at: https://gcsresource.aveva.com/TechnologyMatrix/Report/Details?id=15583

Name of the Product

Version No.

Accusoft PrizmDoc (included with AIM)

13.27

AVEVA NET Gatekeeper

No longer tested. The last version tested was 5.0.11.

AVEVA Change Manager

No longer tested. The last version tested was 5.0.11.

AVEVA Xchange

No longer tested. The last version tested was 5.0.8.1.

Viewing 3D Models from AIM-hybrid

AVEVA recommends using AIM-hybrid for 3D models. AIM-hybrid is AVEVA’s cloud infrastructure that allows 3D models to be uploaded to a cloud service, using the AVEVA Data Pipeline. The 3D models can then be streamed down on-demand to a browser. This enables much better performance for large 3D models.

For more information on configuring AIM-hybrid refer to https://docs.aveva.com/bundle/asset-information-management/page/1363031.html

3D Models in the Cloud (not using AIM-hybrid)

Where 3D models are already hosted in AVEVA’s cloud infrastructure using 3DVS, please contact AVEVA to ensure they get migrated to the new AIM-hybrid infrastructure.

VizStream Compatibility

Due to an incompatibility between Accusoft’s PrizmDoc Viewer and Microsoft Edge in IE Mode, we recommend that customers who wish to continue to view 3D models using the VizStream Viewer (requires the VizStream Server and client-side VizStream ActiveX controls) do not upgrade to AIM 5.1.11 or later. However, viewing 3D models using WebGL (requires the VizStream Server without client-side VizStream ActiveX controls) continues to be supported at 5.1.12.

The recommended approach to manage 3D models is to use AVEVA AIM-hybrid.

Auth0 Support

Auth0 is only supported as an authentication provider with CONNECT.

AIM supports the OpenID Connect protocol. However, we test with Auth0 supported by CONNECT, but we do not test it with every authentication provider available on market

To Install this Product Release

Please read the installation guide, which is available at https://docs.aveva.com/bundle/asset-information-management/page/1126128.html.

Notes:

  • To enhance the security there is a provision to create encryption keys before deployment and the same keys can be used during the installation.

    • This increases security and safeguards critical information such as databases, services and application pool passwords.

    • The key created must be securely stored at a location accessible across multiple machines while installing the applications.

  • The Import, Job, FileStore and EIA services will run with the virtual service account by default instead of Local System. These services can run with the minimum privileges required.

  • When installing Microsoft SQL Server, ensure that the Full-Text Search feature is selected in the Feature Selection window.

  • While upgrading from a version 5 installation, any new files you have added are deleted, and all files delivered with the application, are overwritten. This includes:

    • web.config settings, such as additional Portal IDs.

    • AVEVA.NET.Import.Server.exe.Config settings, such as database related details.

Statement of Withdrawal

Technologies that have been withdrawn at this release.

  • STS (Security Token Service) authentication

  • Windows 10 Mobile

Product Quality Statement

The development, maintenance and testing of AVEVA Solutions’ software products is carried out in accordance with the AVEVA Quality Management System lifecycle processes and this document includes a summary of the testing carried out on this release and a list of significant defects known to exist at the time of release.

Development Testing

The development, maintenance and testing of AVEVA Solutions’ software products is carried out in accordance with the AVEVA Quality Management System lifecycle processes and this document includes a summary of the testing carried out on this release and a list of significant defects known to exist at the time of release.

System Testing

Independent system testing has been carried out on the product, as released, to verify that it installs correctly in all supported configurations and that product functionality operates as intended, subject to any known exceptions listed below.

Acceptance Testing

This document has been prepared before Acceptance Testing. This product release will be subjected to an acceptance test by AVEVA’s System Test team.

Any exceptions found during Acceptance Testing or after release will be reported in the Product Release Latest Update Note on AVEVA's support web site. https://softwaresupport.aveva.com/.

Content

List of Enhancements

This release includes the following functional enhancements:

Internal Number

Customer Number

Description

2277682

Licensing as a Service (LaaS) is now supported.

LaaS is a licensing solution that provides hassle-free license management. LaaS eliminates the need to manage an on-prem license server and instead moves license management to the cloud using CONNECT platform.

LaaS also enables you to capture usage logs for AIM and AIM-hybrid users.

For more information, see:

https://docs.aveva.com/bundle/asset-information-management/page/1403676.html

2286987

The AIM Dashboard must now be configured to use SSL (Secure Sockets Layer).

For more information, see:

https://docs.aveva.com/bundle/asset-information-management/page/999776.html

SSL is now also mandatory when configuring SSRS reports.

For more information, see:

https://docs.aveva.com/bundle/asset-information-management/page/999820.html

https://docs.aveva.com/bundle/asset-information-management/page/999786.html

2287093

960248484

960252966

960262739

Documented that the x-xsrf-tokendefault cookie does not contain any sensitive information.

For more information, see:

https://docs.aveva.com/bundle/asset-information-management/page/999775.html

2488434

When viewing Sets in the Dashboard, the Content tab now displays the Names of the items in the Set (previously only the ID and Type were displayed). For example:

For more information, see:

https://docs.aveva.com/bundle/asset-information-management/page/1042466.html

https://docs.aveva.com/bundle/asset-information-management/page/1042469.html

2525216

When performing a search in the Dashboard, Activity has been added to the list of Search Categories. Selecting Activity will limit the search results to items classed as, or sub-classed from, Activity.

2578753

3203112

960313886

Server-side support has been provided for:

2614405

960172573

960264128

In Summary Views, the Events and Activities/Tasks data groups now list their entries in alphabetical order.

2614408

In the Dashboard, references to "AVEVA NET", such as in error messages and the browser tab, have been updated to "AVEVA Asset Information Management".

2908396

Any external links that need to be viewed in the Dashboard should be registered in the web.config file, including links to reports.

For more information, see:

https://docs.aveva.com/bundle/asset-information-management/page/1396966.html

2914684

Context Access Control has been provided.

This allows for access to items viewed in the Dashboard to be controlled based on what contexts an item is in and what role a user is in.

The Settings dialog can be used to carry out the configuration and requires the Administrator role.

For more information, see:

https://docs.aveva.com/bundle/asset-information-management/page/1283627.html

2926142

The AVEVA.NET.Encryption.exe utility allows users to create their own encryption key. Steps are now provided to ensure the security of this key.

For more information, see:

https://docs.aveva.com/bundle/asset-information-management/page/1399316.html

3391440

Guidelines have been provided regarding SQL Server collations.

For more information, see the Collations section at:

https://docs.aveva.com/bundle/asset-information-management/page/999773.html

List of Fault Corrections

This release addresses defects arising from the following support incidents:

Internal Number

Customer Number

Description

2280430

960246229

When viewing Query Form results in the Table View, where rows for a single result also have columns containing multiple associated items, and there are further column(s) containing corresponding values for each of those associated items, then the values for the corresponding items may not have lined up horizontally. This was due to blank values not being added.

The blank values are now inserted allowing corresponding cells in the same row to have their multiple values line up.

2299871

960254316

After running a Query Form, if a Reset was performed, then any links to documents, shown in the set of results, were still visible and active.

Any links to documents are now removed after the reset.

2328846

960244129

If a single XML file was imported, that tried to perform multiple re-parenting of classes in the same hierarchy, then the Import Server may have terminated.

An example would have been, if the hierarchy was C1-C2-C3-C4 and a single XML file tried to make C2 the parent of C4 and C4 the parent of C3 (affectively switching C3 and C4 in the hierarchy).

2335762

Labels used on browser tabs may have shown ampersands (&) as &.

2346359

960265686

The browser tab for the Dashboard may have shown an incorrect icon rather than the correct AVEVA icon.

2346504

960267141

After running a Query Form that returned a single result, switching from Table View to Form View did not populate the list of attributes in the Form View.

2390521

960239891

When running a Query Form and providing a value for an Incidental Type ID field, then the field was not resetting after selecting Reset.

2445732

960287450

In the Search hierarchy of the Dashboard, if the label of the nodes was configured to show the description (based on the Desc attribute), then it was not displaying the description part of the label.

2476900

960295199

When opening P&IDs from a Tag Summary View, some tags were zooming to an incorrect location. For example, when opened, a P&ID was zoomed out and the tag highlighted in the top right corner rather than zoomed in with the tag in the center.

Any files that had this issue will need to be re-processed.

2486826

960299633

When re-importing the value of an attribute that only differed due to its case, e.g. Test vs TEST, then the value was not updating.

2541133

960309907

When viewing SVG files in the Dashboard and editing some text annotation, then closing the Edit Text Annotation dialog, then an identical dialog may have been present behind the top dialog. The superfluous dialog was due

to previously editing annotations on other SVG files. The dialog is now always presented once per annotation edit.

2558541

960314754

In the Dashboard, when viewing SVG renditions, and some tags have been highlighted, then the icon in the toolbar at the bottom to Clear All Highlighting was not taking affect.

2565626

When running a Query Form, the Clear Selected function was not clearing for boolean and date types.

2567285

When running a Query Form, the Clear Selected function was not clearing for the fields Incidental Type ID and Type Name.

2753063

When running a Query Form and selecting the dropdown arrow for an attribute’s List of Values, then while the list was being populated the message <No Applicable Items> was displayed. This happened even when items were subsequently found to be present.

While loading, the message now reads Loading….

2628410

960318608

When viewing Office documents in the Accusoft viewer, valid tags that wrapped onto a second line, may not have been hot-spotted.

2698422

When using AIM-hybrid, then renaming the Default Portal ID in the Dashboard’s web.config file was causing an error when accessing the Dashboard.

2826381

960315886

Viewing SVG files may have frozen the Dashboard when metadata nodes contained lots of vnet:ID nodes under the same group node (<g>).

2842814

960301004

Open in Browser Tab functionality was not working for multiple Portal IDs.

2843987

960338185

960404647

In the case of AIM-hybrid, only one user could log into CONNECT.

2854631

When switching tabs in a Content Card, some tabs were gathering multiple close icons.

2865196

960287450

In the Browse hierarchy of the Dashboard, if the label of the nodes was configured to show the description (based on the Desc attribute), then it was not displaying the description part of the label.

2872604

Import performance has been improved.

2908346

960284950

When viewing a 3D model in the Dashboard, selecting an item with the mouse may have caused the camera view to jump to a different location.

2909023

After creating a role, via XML, with a name of Admin, then the Admin user was unable to log into the Admin Tool.

2927046

960362340

960363759

960366017

Logging into the Dashboard with an item in the Basket that had been deleted from the database, was resulting in an error and the Dashboard blocking all user interaction. Now the item is deleted from the basket as well as the database and no interruption is caused.

2969694

When configuring AIM to use Microsoft Entra ID (formerly Azure Active Directory) for accessing the Dashboard, a step is added to whitelist https://login.microsoftonline.com. This was causing the Dashboard site to fail to open.

For more information, see:

https://docs.aveva.com/bundle/asset-information-management/page/1214625.html

2930825

960314754

In the Dashboard, when viewing an SVG file, the Clear All Highlighting option in the toolbar was failing to clear the highlighted items in the drawing.

2982352

In the Dashboard, labels used for class hierarchies in Search and Visual Reports always showed the class ID. They now correctly follow the configuration setting for Label Types.

3004287

960355515

In the Dashboard, when viewing files rendered in SVG and using the Print option in the viewer, then printouts may have had text wrongly shifted to the right.

3020285

960366343

In the Dashboard, when viewing files in the Accusoft viewer, tags with some special characters, such as square brackets and round brackets, were causing the tag to not be fully highlighted.

3045887

960378366

When downloading documents viewed in the Dashboard, larger files (>1GB) may have resulted in an unhandled server error.

Now, the case is handled with an appropriate error message.

3046856

When in AVEVA Change Manager and managing a working set, then doing a Partial Checkin for a tag, a Cannot insert duplicate key in object error may have occurred.

3057849

960385339

960391859

Filters for dropdowns in Query Forms and the Query Form Designer had stopped working correctly.

3057869

960382290

In the Dashboard, after adding an item to the basket, if a user switched to a role that does not have access to the item, due to a Security Access Group restriction, then the user was being locked out of the Dashboard.

The Dashboard now works as expected with the restricted item removed from the basket.

3057879

960387873

When using Advanced Search in the Dashboard and adding a filter, the text entry box for the filter was adding a % symbol as soon as characters were typed. The I=bar cursor was then out of position and the % symbol could not be removed.

3182071

960391634

When viewing SVG files, switching to another tab and then returning to the previous tab, items may have been highlighted in error.

3195701

When integrated with AIM-hybrid and authenticating via CONNECT, the user may have been logged off automatically after just a few minutes.

3260736

960387077

When navigating from a Tag Summary View to a 3D model, the tag from the Tag Summary View is selected in the 3D model. When repeating the step, the selected tag may have been the tag from the previous Tag Summary View.

3319259

960416976

When filtering for values in Advanced Search, two characters were needed to initiate the filter. Now only one character is needed.

3406846

960433852

Any dependency on Chrome Mutation Events has been removed. Also see 3406846 under the Known Issues topic.

3420261

If two documents with revisions are imported and then tags are imported that are associated to the document but without a document revision defined, then all the tags are now associated to the latest revision of the document.

Recent behaviour was that when tags were imported and associated to the document without a revision defined, then a new document was created as a latest revision and all the tags associated to that.

Known Issues

AVEVA intends to fix the defects listed below in a fix release or service pack as soon as reasonably possible.

Incident Number

Defect Number

Description

Recommended Workaround

2044058

When a file fails to load in the PrizmDoc viewer, then it should automatically open in a new browser, but this is not happening for Documents with revisions set.

When the file fails to load in the PrizmDoc viewer, explicitly choose Actions -> "Open in Browser Tab".

2117389

When exporting markup, the file download dialog does not close automatically after the download completes.

Close the dialog manually.

2909023

After creating a role, via XML, with a name of "Admin", then the "Admin" user was unable to log into the Admin Tool.

Avoid creating a role with the name of "Admin".

When viewing 3D models using AIM-hybrid, the Walk mode can appear jerky.

Moving the mouse slower from left to right will reduce the jerkiness.

3406846

Due to a change in Chromium, starting with version 127, which will be generally available from 23 July, the following issue will be apparent until AIM 5.1.12 is deployed, which fixes the issue.

When viewing the Dashboard in Chrome or Edge, white space may be seen at the bottom of panels on Summary Views.

Upgrade to AIM 5.1.12

3440341

The first attempt of deployment on a new Virtual Machine may not be successful.

If the user checks the Reports component, then a configuration error of Unable to find Microsoft SQL Server Data Transformation Services on this machine may be given.

Re-try the deployment. The second attempt should be successful.

For the latest list of exceptions and other updates, please see the Product Release Latest Update Note on AVEVA's support web site https://softwaresupport.aveva.com.

Please refer also to the Product Release Latest Update Note for the original full release, https://softwaresupport.aveva.com.

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