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AVEVA™ Asset Information Management

Hardware and Software Requirements

  • Last UpdatedAug 12, 2025
  • 3 minute read

This section details the minimum and recommended hardware and software requirements for running AIM.

Note: Windows and Linux Reverse Proxy server configurations are supported. Citrix XenApp 6.5 needs to be present if you want to host the client browser in a Citrix environment.

AIM Tools and EIA

Hardware

Component

Minimum

Processor

8 core, 3 GHz, 16 MB cache

Memory

16 GB

Hard Drive

1 TB

Software

Component

Requirement

Notes

Operating System

Windows Server 2022

Microsoft Web Deploy 3.5

Client installation only. Required by the Deployment Manager to deploy the AIM Dashboard website

Third-Party Software

Microsoft .NET Framework 4.8

Note: For a list of AIM Tools, see Overview of Components.

AIM Web Server

Hardware

Notes: This server is recommended for use as a 3DVis OnPrem file server and for streaming the converted 3D files.

Component

Minimum

Processor

8 core, 3 GHz, 16 MB cache

Memory

32 GB (Minimum)

Hard Drive

2 TB SSD (depending on the project size)

Software

Component

Requirement

Notes

Operating System
and components

Windows Server 2022

Microsoft Internet Information Services Manager (IIS) 10

Microsoft Web Deploy 3.5

On the web server the complete installation is required, including Web Deployment Agent. Required by the Deployment Manager to deploy the AIM Dashboard website

Third-Party Software

Microsoft .NET Framework 4.8

Microsoft ASP.NET 4.5

Microsoft Visual C++ 2015 Redistributable Package (x64)

Accusoft PrizmDoc Server 14.4 and PrizmDoc Client 14.4

PrizmDoc Viewer only, PrizmDoc Server must not be installed on the web server.

AVEVA Software

AVEVA Licensing System 5.0

"Licensing client" to set the licensing server list environment variable. A licensing server must be accessible on the network with the appropriate licences available

Microsoft SQL Server Database Server

Hardware

Component

Minimum

Processor

8 core, 3 GHz, 16 MB cache

Memory

32 GB

Hard Drive

2 TB

Software

Component

Requirement

Notes

Operating System and components

Windows Server 2019 or Windows Server 2022

Third-Party Software

SQL Server 2019 or SQL Server 2022

See the Creating a SQL Server Database section in the Install and Set up the Requirements for details.

File Store Server

Hardware

Component

Minimum

Processor

8 core, 3 GHz, 16 MB cache

Memory

16 GB

Hard Drive

1 TB

Software

Component

Requirement

Notes

Operating System and components

Windows Server 2022

Third-Party Software

Microsoft .NET Framework 4.8

Note: The File Store is commonly installed on the same machine as the Web Server.

AVEVA Asset Information Management Import Server

Hardware

Note: This server also includes the 3DVis Importer responsible for model conversion.

Component

Minimum

Processor

8 core, 3 GHz, 16 MB cache

Memory

64 GB RAM (minimum)

Hard Drive

2 TB SSD

Software

Component

Requirement

Notes

Operating System and components

  • Windows Server 2022

  • Microsoft .NET Framework 4.8

  • Microsoft Visual C++ 2015 Redistributable Package (x64)

  • .NET Run time 8.0

AVEVA Software

AVEVA Licensing System 5.0

"Licensing client" to set the licensing server list environment variable. A licensing server must be accessible on the network with the appropriate licences available

Accusoft PrizmDoc Server and PrizmDoc Client (Prizm Application Service)

Hardware

Component

Minimum

Processor

8 core, 3 GHz, 16 MB cache

Memory

64 GB

Hard Drive

1 TB (10,000+ rpm or fast SSD) additional storage for cached content

Software

Component

Requirement

Notes

Operating System
and components

Windows Server 2019 or Windows Server 2022

Microsoft Internet Information Services Manager (IIS) 10

Third-Party Software

Microsoft .NET Framework 4.6.2 or later

Application Request Routing (ARR) 3.0 including dependent components

.NET Run time 8.0

For more information about

ARR, refer to:

https://www.iis.net/downloads/microsoft/application-request-routing.

Note: Accusoft PrizmDoc benefits from being installed on a physical machine with plenty of RAM and fast disk access.

For more information about server sizing considerations for Accusoft PrizmDoc, refer to Accusoft’s own online help documentation (https://help.accusoft.com/PrizmDoc/latest/HTML/prizmdoc-server-sizing-servers.html).

AIM Dashboard Client Computer(s)

Hardware

Component

Minimum

Notes

Processor

8 core, 3 GHz, 16 MB cache

Memory

32 GB RAM (16 GB minimum)

GPU

Integrated Graphics (minimum)

Recommend dedicated GPU for better performance and quality of large models.

iPad

  • iPad Pro 11-inch (3rd Gen) or later

  • iPad Pro 12.9-inch (5th gen) or later

  • iPad Pro 13-inch (7th Gen) or later

  • iPad Air (5th Gen) or later

  • iPad Air 11-inch (6th Gen) or later

  • iPad Air 13-inch (6th Gen) or later

M Series Chip with iPadOS 18 or later is required

Software

Component

Requirement

Notes

Operating System

  • Windows 11

  • iPadOS 18

Any supported server operating system can also be used.

Third-Party Software

  • Microsoft Edge (Windows)

  • Google Chrome (Windows, iPadOS)

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