Limitations in AIM On-Prem

Characters disallowed in IDs uploaded to AIM

* {} |% #

Characters disallowed in contexts

", <, >, :, *, ?, \, /, ASCII characters 0-31, Windows reserved keywords.

Must conform to Windows file and folder name standards.

Characters disallowed in file and folder names

", <, >, |, :, *, ?, \, /, ASCII characters 0-31, Windows reserved keywords.

Must conform to Windows file and folder name standards.

Characters disallowed in XML Data uploaded to AIM

• Control characters (#x00 – #x1F except #x09, #x0A, #x0D)

• Surrogate blocks (#xD800 – #xDFFF)

• Non-characters ( #xFFFE, #xFFFF)

• Compatibility characters (Characters with <compat> tags in Unicode)

Maximum file name length

120 characters

Maximum file path length (including file name)

420 characters

Maximum length of Root Context

15 characters

Maximum number of pages when viewing files in the Dashboard using the PrizmDoc Viewer

10,000

Maximum PDF file size that can be viewed in the Dashboard using the PrizmDoc Viewer

900 MB

Dashboard must be deployed as an individual site in IIS and not as subsite

Timeout in the Dashboard For long running operations (for example, opening large files, expanding complex tree views, exporting large amounts of data, performing complex searches)

60 seconds

Maximum size for RVM model file.

These limits apply equally to composite models whose combined size should not exceed the limits mentioned.

4 GB

Maximum size for ZGL model file.

These limits apply equally to composite models whose combined size should not exceed the limits mentioned.

5.1 GB

Text annotations in 3D

Are not allowed in Mobile devices such as iPads

Not Supported

3DVis OnPrem supported browsers using iPads

Chrome

3D canvas width

minimum screen resolution to display the 3D toolbar for viewing in the Dashboard

676 px

Renditions are not supported for 3D models

Supported 3D file types

(tag scraping not supported) and needs to be ingested separately via EIWM

rvm, zgl

Timeout for reloading 3D models

When focus on the Dashboard is lost or switching back to a tab in AIM-h

10 mins

3D Model rendering performance

Model size/complexity and rendering quality settings can both have an impact on rendering performance, particularly for client machines with no dedicated GPU.

The Render Quality setting in the viewer can be used to improve balance quality with performance as required.

By default, the viewer sets the rendering quality to Medium. On client machines with dedicated GPU this setting can be increased for more detailed rendering without adversely impacting performance.

On machines with only integrated graphics, it may be necessary to reduce rendering quality to Low or Very Low to maintain performance.

• IPad Support for 3D - OS

• IPad Support for 3D Hardware

• Chip: The M series chip is required to render the 3D models.

• Due to limitations of webasm support on iPadOS it is recommended to use Chrome browser on iPadOS 18.0 or later, Safari browser on iPad is not supported at this time.

• iPad Pro 11-inch (3rd Gen) or later

• iPad Pro 12.9-inch (5th gen) or later

• iPad Pro 13-inch (7th Gen) or later

• iPad Air (5th Gen) or later

• iPad Air 11-inch (6th Gen) or later

• iPad Air 13-inch (6th Gen) or later