Tender messages

AVEVA Contract Risk Management provides a secure portal through which you can communicate with the contracting company without the need for a third party mailing system. All messages are logged within AVEVA Contract Risk Management to provide a permanent record of all communications between the parties.

Messages are stored on a tender-to-tender basis so that all correspondence for each tender can be easily accessed. Either party can reply to messages, creating a thread of related messages which allows information to be found more easily.

Messages can only be seen by tender team members with the appropriate user role permissions to view tender messages. Messages marked as Confidential can only be seen by tender team members who have permission to view tender messages and also have Confidential access.

View tender messages

1. Navigate to the home page of the tender.

   The Your New Messages section shows a register of messages associated with the tender which have not yet been marked as read.

2. Click the Messages tab to view all messages (read and unread) on the Messages page. By default, the Inbox is displayed.

   Select a filter from the drop-down list to see All messages, Inbox or Sent Items.

   For All and Inbox, you can also filter on the Message Type.

   Column	Displayed for filters	Description
   	All, Inbox	Received messages only. Indicates an unread message.
   	all filters	Indicates that the message is part of a story of related messages.
   	all filters	Indicates that the message has attachments.
   	all filters	Indicates that the message is confidential.
   Message Type	All, Sent Items	The category of the message. This can only be set on messages sent by the company. Messages sent by you are categorized as 'Vendor Communication'.
   Subject	all filters	The subject of the message.
   Date Sent	all filters	The date the message was sent.
   Requires Response	all filters	Indicates that the message requires a response.
   Response Due By	all filters	The date by which any response is required.
   Read by Company	All, Sent Items	Sent messages only. Indicates if the message has been marked as read by the company.

You can:

• Sort the messages by clicking a column heading.

• Search for a specific message by Subject. Click the button to expand the search box, and type the search text.

• Export a list of message to Microsoft Excel by clicking Export.

On the Messages page, you can also select a filter from the All Categories drop-down list to see only messages in that category.