View the details of a communication

All users with a contract role for the contract can see the details of its communications.

Only users with Contractor Representative and Contractor Administrator contract roles can see confidential information such as financial values and confidential custom fields, or can open documents which are Confidential.

To view the details of a contract communication:

1. Navigate to the Contract page for the contract you want work on.

2. Click the Communications tab.

   The communication register is displayed.

3. On the communication register, click the Title of the communication you want to view the details for.

   The Communication Details page is displayed. The name, reference and revision of the communication are displayed at the top of the page.

On this page:

• The task bar at the top of the page displays:

  • The time remaining until a response to the communication is due, or the time that it is overdue (if applicable). To help guide you to take the appropriate action, this section is positioned above one or both of the following:

    • the Communication State (outstanding agreement)

    • the Create Related Communication button (outstanding reply)

  • Communication State, e.g. Draft, Approved, Awaiting Agreement from Company/Contractor.

  • Create Related Communication button

    

• The tabs allow you to access detailed information about aspects of the communication:

  • Details

  • Expenditure (displayed only if the communication is configured as Expenditure) - Progress, expenditure and change communications

  • Change (displayed only if the communication is configured as Commitment Change) - Commitment change values

  • Revisions - Communication revisions

• The communication details are shown in two sections:

  • Communication Details on the left-hand side of the page - the core details of the communication such as its Title and Description. Financial and schedule impact fields are shown only if the communication template is configured to use them.

  • Communication Properties on the right-hand side.

    Communication Details field descriptions

    Field Name	Description
    Communication Title	The title (subject) of the communication.
    Date Issued	The date and time that the communication was issued (published/sent).
    From	The originator of the communication. Click the link to see the details of the user. For internal communications which have not been sent to specified recipients, the communication creator is displayed.
    To	The recipient of the communication. Click the link to see the details of the user. Not displayed for internal communications which have not been sent to specified recipients.
    Originated On	The specified date and time that the communication originated (set manually).
    Description	A description for the communication, e.g. a message to the recipient.
    Currency	The base currency of the communication.
    Financial Impact	The value of the financial impact of the communication in the communication currency. If the communication can have multiple commitment change values, this is the total of the change values. The individual values are displayed on the Change tab. If the communication is configured as Expenditure, this is the total of the expenditure values, including any line items. The individual values and line items are displayed on the Expenditure tab.
    Schedule Impact	The value of the schedule impact of the communication in days.

    Communication Properties field descriptions

    Field Name	Description
    Revision	The revision number of the communication.
    Created By	The name of the user who created the communication.
    Created On	The date and time that the communication was created.
    Required Response	The type of response required from the recipient: None Agreement Only Agreement and Reply Reply Only
    Process Time Limit Type	The type of due date by which the response (if any) must be made, e.g. Deadline.
    Response Due By	The date by which the response (if any) must be made.
    Last Updated By	The name of the user who last changed the state of the communication.
    Last Updated On	The date and time that the state of the communication was last changed.

The page may also display collapsible sections for:

• Attachments - see Communication attachments

• Communications Replied To - communications for which the communication is a formal reply. See Respond to a communication for more information.

• Associated Obligations - see Associate communications with a contract obligation. Click the obligation to view its details.

• Custom Fields