Attachments for work permits
- Last UpdatedMar 27, 2025
- 3 minute read
The Attachments page can contain a list of attached files and websites.
View attachments
You can view any attachments that were added in the web application, if your device has an app that supports the file type.
Examples of attachment types:
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URL—Click the card to open the site in a browser app on your device.
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PDF—Click the card to open the PDF in PDF viewer on your device.
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Word—Click the card to open the document in the Word app on your device.

If the attachment opens in an app that provides editing features, such as Word or Excel, it is possible to edit the file and save locally to your device. But these changes will not be reflected in the attachment—either on the OSM mobile app or in the OSM web app.
PDF attachments
If configured, a PDF of the work permit form is auto-generated and attached with the naming convention Generated [date].
Photo attachments
The only attachments you can add through the mobile app are pictures.
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Take picture—Use camera to take a picture.
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Choose picture—Choose an existing picture from the library on the device.
Add a picture
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Click the Add icon to add a picture.

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Select Take picture or Choose picture.

A pop-up dialog displays that asks if you Allow OSM to access photos, videos, music, and audio on this device?

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Tap your selection.
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Allow—If you select Allow, this grants access to media on the device. You will leave the OSM app and go to the camera or photo library on your device. After you take a picture or select a picture you will return to OSM app to the Attachment Details screen.
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Don't allow—If you select Don't allow, the dialog closes and you cannot add a picture.
Note: When you take a photo or choose a picture from the library, the name of the picture and your identity are auto-filled when the picture is added as an attachment. It's not possible change the name of the picture, or the name of the person who added it.
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(Optional) Add a Description if you wish.
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Tap Add attachment.

Guidelines for deleting attachments
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When a work permit is in an editable status, the Delete icon will be available for all attachments.
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When work permit is in a read-only status, the Delete icon will be available only for attachments that were added in the current status. Attachments that were added in previous statuses cannot be deleted.
Delete an attachment
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Select the Delete
icon next to the attachment.
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Tap Delete.
Important: When you tap Delete, the attachment is permanently deleted from the work permit. There is no opportunity to retrieve the attachment.
