AVEVA™ Operational Safety Management

Automatic Sign out

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When the web client has been idle for 20 minutes or longer, you may get automatically signed out.

Why have I been signed out?

The default automatic sign out time is 20 minutes of inactivity. Unless you have tab with a refresh page open, you could be signed out.

The activity timeout value can be set your OSM System Administrator.

Pages with automatic refresh

The following pages will stop automatic sign out:

Explanation of scenarios where user will or will not be signed out.

Scenario 1 - Only one tab with a refresh page

User opens OSM Web Application in a browser with only one (1) tab containing an OSM page.

Scenario 2 - Only one tab with a non-refresh page

User opens OSM Web Application in a browser with only one (1) tab containing an OSM page.

Page does not support refresh.
User will be automatically signed out according to activity timeout value set in OSM Administration.
Example: Supplementary Library page or Work Permit Details page.

Scenario 3 - Several tabs with one refresh page

User opens OSM Web Application in a browser with several tabs all containing OSM pages.

One of the tabs has a page that supports automatically refresh. The page does not need to be the active tab (tab with focus).
User will not be automatically signed out.
Example: Four (4) tabs with following pages:
- Work Permit Details page
- View Plot Plan page
- Supplementary Form Library page
- SJA Details page

Scenario 4 - Several tabs with only non-refresh pages

User opens OSM Web Application in a browser with several tabs all containing OSM pages.

None of the pages support refresh.
User will be automatically signed out from all tabs according to activity timeout value set in OSM Administration.
Example: Four (4) tabs with following pages:
- Work Permit Details page
- Work Order Library page
- Supplementary Form Library page
- SJA Details page