Manage attachments for supplementary forms

The Attachments tab contains of list of attached files and websites. The Attachments feature is generally used for adding images, drawings, and other file types. You can add files or URLs as attachments.

Individual log entries for attachments

Each time an attachment is added to or deleted from a work item, an individual log entry is created.

• This only applies if work item is in a read-only status.

• Each log entry will have the name (filename/url) of the attachment.

• When a work item is in an ending status (Closed, Cancelled), then no log entry will be added—because an attachment can never be added or deleted in an ending status.

Guidelines for URLs as attachments

• You can upload URLs as attachments. This might be convenient when you need to frequently access a website for reference.

• After uploading and saving a web site address, select the Open the URL arrow icon to open the web page.

Guidelines for adding files as attachments

• You can add files as attachments.

• You can add any supported file type, which includes most file types; however, executable files (such as MSI and EXE) are generally not supported.

• Only PDFs can be printed from the Print option.

• After uploading and saving files, select the Download arrow icon to download an attached file.

• You can add multiple attachments of same or different types, and then upload all at one time.

Guidelines for deleting attachments

• When a work item is in an editable status, the Delete icon will be available for all attachments.

• When work item is in a read-only status, the Delete icon will be available only for attachments that were added in the current status. Attachments that were added in previous statuses cannot be deleted.

Add an attachment

1. Select the Add icon to add a new attachment.

2. On the Add attachment dialog box, select either File storage or Internet address.

3. If you are adding a file, select Choose file.

   

4. If you are adding a URL, enter the URL, and click Add web link.

   

5. When you have finished adding files or URLs, click Upload all.

   

Icons

These icons appear on the Attachments tab.